We have a survey that has several submission actions to update and create Salesforce objects. One of these actions failed (invalid length of data), the rest were successful. I have corrected the field in question on the response and from Actions-Reporting I have clicked on Retry for the failed Salesforce Action. The result is the say, though, as if the Action is not accessing the corrected survey data.
Was I wrong to assume that this would work? Is there some other step that I have missed that will allow me to Retry this Action? I don't want to Retake the survey because all other Actions have already completed successfully. Thanks in advance for any insights.
Hi,
I had to do this after I accidentally reset my Saleforce password!
Go to Data & Analysis / Data
Find the response you want to push through again, go to the drop down box on far right and click "retake as new response" and follow the steps.
Hope that helps
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