Disabled account

PlamkataPlamkata BulgariaCommunity Member Qubie ✭

Disabled account

Hello, everyone,

I have a problem with my account - when I try to log in a message appears: "account is disabled". As far as I understood through the forums, I have to contact information within Account Settings, however, I have no access to my account because of this message, and I cannot see who I have to contact to. Please, help.

Best regards,
Plami

Best Answer

  • AkdashboardAkdashboard South Carolina Superuser ✭✭✭✭
    Accepted Answer

    Are the brand admin or just a general user? You may need to contact your brand admin.

Answers

  • PlamkataPlamkata BulgariaCommunity Member Qubie ✭

    Thank you, Guru. I received some assistance.

    Best regards,
    Plami

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