Whether an organization is suddenly supporting a fully remote workforce for the first time, protecting employees with jobs that require them to be on-site, and in many cases, both—major shifts in the workplace environment due to COVID-19 disruptions are leading to gaps in the employee experience.
We want to help you close those gaps to better support the well-being and safety of your people and businesses.
Essential industries and jobs that can only be performed outside of the home have particularly different needs and concerns during this time (in contrast with remote workers), specifically around the environmental health and the safety of their physical workplace.
Some examples include (but are not limited to): postal service and delivery employees, consumer banking employees, employees who support essential government services, airline employees, grocery store employees, restaurant and food service employees offering take-out options, community transportation and infrastructure employees, fulfillment center and warehouse employees, employees who support essential manufacturing roles, and more.
This update is designed to support every type of business and employee as they navigate this crisis.
Here’s a brief look at the enhancements to our solution that are available to you today:
* Enhanced set-up assistant: The set-up assistant flow now gives customers the ability to select which segment(s) of their workforce they want to gather feedback from, depending on the makeup of their employee population: remote workforce, on-site workforce, or both.
* Expanded question set to pulse on-site employees: The expanded on-site workforce question block—focused on workplace health and safety—is included in the full remote + on-site evaluation when a customer indicates they want to pulse on-site employees.
* Improved mood barometer: The quick check-in mood barometer survey (which is also an optional question in the full remote + on-site evaluation) was improved to make the scale more accessible to people around the world with different points of view and cultural backgrounds.
* Updated pre-built report: The printed (PDF) report now includes analysis and visualizations for on-site workforce feedback. If a customer uses the quick check-in barometer, they can also compare the mindset of their remote and on-site employees.
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How to get started:
Get started by following the steps below on this support page for more detailed instructions.
If you're not an existing Qualtrics user and would like to get access to the Remote + Onsite Work Pulse XM Solution, visit qualtrics.com/here-to-help to sign up for a free trial account.
We hope this simple tool can help you - employees, companies, communities, and governments - continue to move forward during this difficult time.
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