Unable to enable XM Directory automation option in Admin role | XM Community
Solved

Unable to enable XM Directory automation option in Admin role

  • 21 April 2020
  • 1 reply
  • 14 views

Badge +2

Dear Team,
We are trying to set-up integration b/w SuccessFactors and Qualtrics but we are unable to enable the XM Directory Automation option in admin role. This option is gray out. We raised a support ticket to SAP and they asked us to check with sales team regarding the licences. We connected with sales team and they are saying currently no option to automate this integration so you need to use csv import option but i checked all the documents and its clearly mentioned that we can integration Qualtrics using SFTP.
Request you to please help us to enable this option.
image.pngRegards,
Sachin

icon

Best answer by TJUH_Kai 24 April 2020, 17:03

View original

1 reply

Userlevel 3
Badge +2

Have you check the user type? As a Brand Admin (user type), I have access to the xm directory automations.

Leave a Reply