No option for raw data export, only import | XM Community
Question

No option for raw data export, only import


Hi,
In the guidance for exporting response data, there is a Export & Import function in Data section of the Data & Analysis tab.
image.pngHowever, my survey only has Import function as you can see below and therefore I can only download reports of the response data, not the raw data. Does anybody know how to fix this as I need raw data in CSV format?
Many thanks,
Marie
image.png


4 replies

Userlevel 7
Badge +22

If this is a shared survey or you are a collaborator then check if you are allowed with this permission. Else ask your brand administrator to grant this permission of exporting data.

But I'm the creator

Userlevel 7
Badge +22

Check with your brand administrator, if this permission is granted to your account.

What is brand administrator?

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