Weekly Product Release Notes - May 12, 2020 | XM Community

Weekly Product Release Notes - May 12, 2020


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Entries that are bolded indicate recent product updates. To submit your own support page update requests or feedback, please use the Feedback intercept you can find on the support site.

CoreXM


  1. Action Notifications: You or another user in your brand can get notified when an action fails.

  2. Actions in Global Navigation: Create actions outside of a survey project in one central place; it is recommended that for non-survey events, you use this feature moving forward instead of the Actions tab in a given survey. 

  3. Display Logic: Page revised for clarity. Added examples and emphasis on troubleshooting.

  4. Anonymous Link: No functionality changes, but clarifications on behavior and new FAQs.

  5. App Integrations: New section outlining what apps can be added here.

  6. Advanced-Reports Basic Overview: New section on importing from QRF to reflect new workflow. 

  7. User Moves: Users must now close all active surveys before Qualtrics can perform a user move. 

  8. Creating an Account and Logging In: New section about the multiple organizations menu when logging in to linked accounts. 

  9. Managing Your Notification Subscriptions: Now you can control what appears in your notifications feed. The list of notification types has also been fleshed out in more detail.

  10. EX


  11. Message Automations (EL): You can now manually run your message automation which is particularly useful for testing your automation conditions or for ad hoc distributions.

  12. CX Dashboards


  13. Creating and Updating CX Benchmarks in Bulk: You can now use a spreadsheet to update or create many benchmarks at once.

  14. Adding Patient Experience Benchmarks to a Dashboard: CX Benchmarks now come with industry benchmarks for the healthcare field.


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