Creating Parents List for Parental Consent | XM Community
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Creating Parents List for Parental Consent

  • 8 March 2018
  • 4 replies
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Userlevel 1
Hi All,

Wonder if anyone has had any experience with collecting parental consent (for those aged under 18).

We are in the process of setting up our online panel and trying to configure our registration survey so that if someone identifies as 16 to 17 years old they are prompted for their parent's contact details to obtain permission.

We were hoping to simply use the trigger contact list functionality to create a contact list of 16-17 year olds and a separate contact list of their parents (with linking data in each list - i.e. parent's and child's names in both contact lists).

Approaches we have tried so far that have not worked include:
- setting up 2 mailing list triggers in the registration survey - this doesn't work as they are effectively working off the same trigger - so only one list populates or both lists populate with the same data (i.e. child's details)
- setting up an email trigger to send the parental consent survey - this doesn't work as the email trigger (as far as I know) only allows you to insert an anonymous link, so there is no way to link the parent's response back to the child's response.
- setting up the collection of the parental contact details as a separate survey - with a URL redirect - for 16-17 year olds completing the registration survey. However there is no way to transfer/copy embedded data between these surveys (as far as I know) so while this does succeed in getting the parent and child details into different mailing lists, there is again no way to link the two...

We are at our wits end with this, so if anyone has a solution, we would be very, very grateful!!

At the moment we are ready to go to the fallback of just getting the child into a mailing list - with the parent's contact details as embedded data - and then manually downloading the mailing list, reversing it so that the parent is the contact point, and the child's details are embedded data - and re-up loading as a separate mailing list.

Surely there must be a better way....!

Thanks in advance for any help...

John
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Best answer by john_shearer 13 March 2018, 03:35

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Userlevel 7
Badge +7
You can pass the embedded data fields in to the link for your parent registration survey using piped text in your custom end of survey link. and then capture them from the link in the parent survey. Format should look like ParentSurveyLink?ed1=${e://Field/ed1}&ed2=${e://Field/ed2}... etc.
Userlevel 1
> @AnthonyR said:
> You can pass the embedded data fields in to the link for your parent registration survey using piped text in your custom end of survey link. and then capture them from the link in the parent survey. Format should look like ParentSurveyLink?ed1=${e://Field/ed1}&ed2=${e://Field/ed2}... etc.

Hi Anthony,

Thank you very much for the for response.

We managed to work a solution using your idea of adding query links to the end of the Parental Consent anonymous link URL.

Now the only issue we are having is how to 'unsubscribe' our under 18s from the 'awaiting parental consent' mailing list once we have receive parental consent.....

We'll keep plugging away!.

Thanks again.
John
Userlevel 7
Badge +27
@john_shearer,

If you pass the child's PanelID and RecipientID (built-in Qualtrics fields) to to the parent survey, you can then use a web service call or end-of-survey redirect script to unsubscribe the child from the 'awaiting parent consent' list using the Qualtrics REST API.
Userlevel 1
> @TomG said:
> @john_shearer,
>
> If you pass the child's PanelID and RecipientID (built-in Qualtrics fields) to to the parent survey, you can then use a web service call or end-of-survey redirect script to unsubscribe the child from the 'awaiting parent consent' list using the Qualtrics REST API.

Hi Tom,

Many thanks for the response. Really appreciate it.

At the moment we haven't got into using the Qualtrics REST API, so at the moment, this approach is a bit beyond our capabilities.

It has been added to our learning list!

Thanks again for taking the time to respond.

John

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