Respondents are seeing an old version of the survey | XM Community
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Respondents are seeing an old version of the survey

  • 11 November 2017
  • 1 reply
  • 441 views

Userlevel 4
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  • Qualtrics Employee
  • 23 replies
Today I made some edits (added questions) to a survey I distributed last week. However, the respondents that I've talked to since making the changes are still seeing the old version of the survey. What is going on?
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Best answer by AnneG 13 November 2017, 23:11

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Userlevel 6
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I wonder if it is possible that the people emailing you had already clicked in to (i.e. started but not submitted) the survey? Once someone has started a survey they will continue to see the version of the survey that they originally saw.

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