How do I include a logo in an email distribution, so it actually appears in the message? | XM Community
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How do I include a logo in an email distribution, so it actually appears in the message?

  • 8 March 2018
  • 5 replies
  • 113 views

I need to include a logo in a distribution email, but simply inserting the image does not seem to work. It shows in the message draft, but when I send a preview email it doesn't appear.
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Best answer by ACTUserF 6 April 2018, 14:41

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5 replies

Userlevel 7
Badge +7
Are you sure your email provider isn't blocking images in the message? This should work using the method you described.
I'm sending it to myself, and am able to see images/logos in other messages I receive.
Userlevel 1
Badge +9
Hi, did you find a resolution to this? My client is having the same problem.
See if your client is saving the message before sending a test message to his/her self or others? That seemed to do the trick for me.
Userlevel 1
Badge +9
Thanks I will try this.

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