Problems with Salesforce Response Mappings | XM Community
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Problems with Salesforce Response Mappings


Hi Mates,

I ran into a problem where I don't know why this issue happens every time.
Issue Description - My salesforce response mappings get null on its own every time when I logged in my qualtrics account. As as result surveys does not get created in Salesforce. I want to know why salesforce response mappings get null automatically. Please see the screenshot also.

Any help will be highly appreciated.

!
.

Best,
Aman
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Best answer by LaurenK 20 June 2018, 22:56

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2 replies

Userlevel 7
Badge +20
I haven't come across with such issue. I recommend checking with the support team.
Userlevel 7
Badge +13
Hi @Aman_Bisht! After taking a closer look at your inquiry, I believe this is a question our Support Team would be best able to handle! Feel free to reach out to our Integration Specialists by following the link here, or ask for an Integration Specialist when you give our team a call!

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