I've deactivated all of my intercepts, but my page views are still incrementing. | XM Community
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I've deactivated all of my intercepts, but my page views are still incrementing.

  • 11 November 2017
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I've deactivated all of my intercepts, but my page views are still incrementing. How do I get them to stop?
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Best answer by JasonHill 22 November 2017, 00:13

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Deactivating an Intercept only prevents the Intercept from being shown to the user. The page views are still incrementing because your website is pinging Site Intercept see if any Creatives should be shown. Even though your Intercept is deactivated, your Zone is still active and is handling the page view requests. You will need to deactivate the associated Zone; OR remove the Intercept code from your webpage.

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