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Monday 18 Sept. 2023 // 10 am - 1 pm //
Hotel Michelberger/ Room "Office"/ Warschauer Str. 39/ 10243 Berlin

Welcome to our Customer Experience User Group! This time we are hosting our session in person in Berlin. We created this forum to provide you with a platform for peer-to-peer exchange. Hear from our customers how they have set up their program, what they measure and which best practices they have established. This is an interactive session with plenty of room for your questions.

This time we have a guest speaker from the US: Our colleague Manisha Powar is Director of Product Management Customer Experience. Manisha will give us interesting first insights around the product development. Please scroll down for the AGENDA.

Register now – we are looking forward to seeing you!

Agenda 18 September 2023

  • 10.00 – 10:45 am Roadmap presentation with focus on CX Digital  – get to know more about new exciting features such as DXA

  • 10:45 – 11.45 am Customer Introduction Round: briefly introduce your role & current CX program

  • 12.00 – 13.00 Lunch 


Hotel Michelberger – Room “Office” – Warschauer Str. 39-40 – 10243 Berlin


Manisha Powar – Director of Product Management at Qualtrics


Monday 18 September 2023

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Hotel Michelberger – Raum “Office” – Warschauer Str. 39-40  – 10243 Berlin 

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