XM Knowledge Base
Report // Perspectives on the Next Normal
The future of work in 2021
The COVID crisis has changed the way we work, for good. We asked 4,000 workers around the world about how COVID-19 and the new way of working impacted everything from their productivity to well-being, and what they expect from their employers as we move forward.
Learn how, during the crisis employees actually found more meaning at work, and how workplace flexibility and productivity may go hand-in-hand. And perhaps most importantly, learn how the remote vs. in-office conversation will shape the way we all work differently in the future.
What you will learn from this report
- How work during the pandemic has affected employee groups differently
- Which pandemic-era practices employees want to keep around
- How managers can support employees whose well-being has declined
- Which tools remote employees need to stay productive in the future