The importance of 360 feedback
According to Green Peaks and Cornell’s study of corporate executives, the best predictor of individual success is self-awareness. 360-degree feedback delivers this self-awareness to individuals across an organization by addressing important knowledge, skills, abilities and other characteristics. Additionally, 360 reviews provide opportunities for managers, peers and direct reports to provide critical developmental feedback that they may not otherwise share. Feedback delivered from various peers, managers, and direct reports helps everyone understand their blind spots.
Although the competencies measured in a 360 review can vary across organizations, departments and job levels, common competencies include things like leadership, teamwork, communication, decision-making and collaboration. Given the continual demands of work, it is easy to get caught up in only looking at how well employees get their jobs done, instead of taking the longer term view to make sure they are developing into the most productive employee they can become. 360-degree feedback helps managers and employees look at competencies that will help develop the individual and the organization as a whole.