XM Knowledge Base
In-Person event
Qualtrics Product Usage Forum in London: Personalise experiences at scale
September 22, 2022 / 10:00am - 14:00pm / Qualtrics London
As Qualtrics CustomerXM users, you’re building the future of Customer Experience within your business while looking for ways to advance the usage of your program, today.
Join us for an in-person session where we'll deep dive into how to get even more value out of your Qualtrics CX program for you and your customers. You can learn how to listen to customers on every channel and provide proactive responses, increase customer retention with personalised outreach, and improve agent efficiency with sentiment-based, real-time action. We’ll also run through our product roadmap, connecting CX program challenges with features and functionalities you can adopt in the near future.
This is a great opportunity for you to network with other CX professionals, meet internal Qualtrics experts, build inspiration for your CustomerXM programs and enjoy lunch on us.