XM Travel Roundtable

We are excited to invite you to the Qualtrics Travel Roundtable on May 28, 2025, at the Eurowings Headquarters in Cologne, Germany. This exclusive gathering of industry leaders will focus on elevating customer experience—a critical area for driving competitive advantage in today’s travel landscape.

The travel industry is currently facing numerous challenges in the customer experience space. From managing changing consumer expectations and preferences to the ongoing impact of digital transformation and sustainability initiatives, companies must adapt and innovate to stay competitive. Additionally, issues related to personalizing the travel experience, enhancing customer service amidst staffing shortages, and ensuring safety and reliability in uncertain times are at the forefront of industry conversations.

At this roundtable, we will delve into these pressing topics and explore best practices, innovative solutions, and strategies to elevate the customer experience in travel. A diverse group of industry experts and thought leaders will join us to share their perspectives, fostering a collaborative environment for generating ideas and solutions.

Don't miss this opportunity to connect with fellow professionals, share your insights, and contribute to the evolving narrative of customer experience in the travel sector. We look forward to welcoming you to Eurowings HQ for what promises to be an enriching day.