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Public Sector Lunch - London

Building a modern Civil Service with employees at the heart

September 16, 2022 / 11:00am - 13:30pm / Qualtrics London


Over the last few years, uncertainty has become hard-wired into the public consciousness and significant pressure has been placed on public services.

With a looming recession, a burnt out workforce, and headcount reduction targets, the Civil Service recognises that it needs to modernise and embrace shared services to be more efficient and effective to withstand this pressure.

A critical part of making this modernisation successful is ensuring employees are at the heart of the change. Capturing and acting on employee feedback during a transformation is essential to increasing adoption of new systems and streamlined processes and ensuring the programme achieves its ambition.

Join other Public Sector leaders to hear from an expert panel on:

  • Trends they’re seeing in employee experience across government and other industries
  • How to continuously capture and act on employee feedback
  • How to increase employee adoption of new systems and processes
  • How capturing and acting on employee experience is critical to driving culture change

    Expert panellists:

  • Adam Elliott, UK Public Sector Insights Expert
  • Simon Daly, Employee Experience strategist, Qualtrics
  • Dr Sydney Heimbrock, Head of Government Industry Advisory at Qualtrics

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