XM Knowledge Base
VIRTUAL ROUND TABLE
A live interview with the NHS’ first Chief Experience Officer
October 20, 2020 / 2.00 - 3.00 PM GMT+1
Join Annie Laverty - the NHS’ first Chief Experience Officer - for a live discussion about the future of healthcare experience in a post-COVID-19 world.
At the Northumbria Healthcare NHS Foundation Trust, Annie’s led a 10-year-journey to turn the trust into one of the UK’s leaders in both patient and staff experience. In this interview, we’ll discuss how the trust did it and what it’s focusing on now.
Nothing pre-recorded, nothing staged - we’ll be live from start to finish and you’ll also get the chance to put your questions to Annie at the end of the session.
An executive round table where global leaders come together to crack some of the biggest challenges facing businesses today. It’s one part of our XM Virtual events, which also includes XM Talks – short, on-demand webinars – and XM Exchange Forums, the workshop experience online. Keep up to date with all of our XM Virtual events.
Featuring
Ali Rohani
Ali is the co-leader of Qualtrics’ Tech & Telecom team, in addition to being SVP and GM of XM Launch. Prior to joining Qualtrics, Ali worked at Microsoft and IBM.
Jesse Purewal
Jesse is the co-leader of Qualtrics’ Tech & Telecom team. Prior to joining Qualtrics, Jesse was a partner at marketing consultancy firm Prophet.