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Dive into customer experience technology at Amazon

September 21 / 11:30 AM PT

Seattle cityscape

Companies are continuing to place emphasis on delivering the optimal customer experience and in doing so, have created organizations focused on capturing, analyzing, and acting on the voice of the customer. In order for these organizations to evolve their CX programs in line with their company goals, they need to have the right skills, tools, and processes to bridge organizational silos and drive continuous improvement with a return on investment.

We are inviting you to an educational lunch & learn at the Qualtrics rooftop to dive into how Amazon can get the most from its CX efforts.

In this session, you will:

  • Learn how to connect disparate projects to create continuous learning across the customer journey 
  • Automate analysis and create real-time alerts and notifications based on data inputs to reduce workload and enhance oversight
  • Discover how to take action through Qualtrics analytics & dashboards 


WHEN: Wednesday, September 21 at 11:30 AM PT
WHERE: Qualtrics Tower | 1201 2nd Ave, Floor 19, Seattle, WA 98101

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