Coffee with Qualtrics: Turning employee insights into operational ROI
Coffee with Qualtrics: Turning employee insights into operational ROI
Join us for an intimate conversation about your employee experience program — we're buying the coffee (a gift card lands in your inbox the day before!), and we'd love to hear from you and connect you with others navigating the same challenges in your space.
In complex, operationally-intensive industries, the distance between the boardroom and the frontline is often measured in more than just miles, it’s measured in lost data and missed opportunities. While operational excellence is the ultimate goal, it is frequently treated as a mechanical or logistical challenge, overlooking the single most important variable: the people executing the work.
The reality is that employee behaviors, from the factory floor to the field, are the primary drivers of your most critical KPIs. Yet, many organizations still struggle to bridge the information chasm between their corporate strategy and their deskless workforce.
Join this virtual event
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- Reaching the deskless workforce: How to capture quality feedback from shift workers, field techs, and floor staff without a corporate email or a desk
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- Employee experience as a leading indicator: How to map experience data against operational KPIs like productivity, safety incidents, and error rates to find the workforce levers that drive the highest ROI
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- Moving beyond the annual survey: Why census surveys are too slow for 2026, and how ongoing listening helps you sense gaps in real time and trigger targeted interventions the moment they're needed
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Personalized insights at scale: How to use AI-driven analysis to deliver specific guidance that helps leaders retain top talent and resolve bottlenecks before they impact the team
Coffee with Qualtrics: Turning employee insights into operational ROI
Coffee with Qualtrics: Turning employee insights into operational ROI
Join us for an intimate conversation about your employee experience program — we're buying the coffee (a gift card lands in your inbox the day before!), and we'd love to hear from you and connect you with others navigating the same challenges in your space.
In complex, operationally-intensive industries, the distance between the boardroom and the frontline is often measured in more than just miles, it’s measured in lost data and missed opportunities. While operational excellence is the ultimate goal, it is frequently treated as a mechanical or logistical challenge, overlooking the single most important variable: the people executing the work.
The reality is that employee behaviors, from the factory floor to the field, are the primary drivers of your most critical KPIs. Yet, many organizations still struggle to bridge the information chasm between their corporate strategy and their deskless workforce.
Featuring
Charlotte Blane
Charlotte is an EX Solution Strategist at Qualtrics, where she leverages her 20+ years of experience to create solutions for human-centered transformation. Across her career, Charlotte has worked with organizations from small start ups to Fortune 50 companies, focused on developing evidence-based solutions that drive sustainable change in workforce performance and cultivate human excellence. In her role at Qualtrics, Charlotte leads EX strategy for organizations in the Goods and Services category, helping them to intersect content, best practices, technology and consulting to produce superior employee experiences and operational outcomes.
Jessie Stidham
Jessie Stidham is an EX Solution Strategist at Qualtrics with 12+ years of experience designing employee listening strategies that drive measurable business outcomes. With a Master's in I/O Psychology, she helps senior HR and EX leaders bridge the gap between employee experience and organizational performance. Jessie leads EX strategy for organizations in Travel, Hospitality, Retail, and Restaurant sectors, translating employee listening into people strategies that fuel operational excellence.