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Live Event

Canadian Healthcare
XM Forum

July 26 / 10 AM ET

What does it take to design and implement a modern healthcare experience for patients and families, while navigating healthcare worker burnout? We now live in the experience economy where consumer-like experiences are changing the expectations staff and patients have when they enter the healthcare system.

Join Dr. Adrienne Boissy, Qualtrics Chief Medical Officer, as she dives into what it takes for a modern healthcare experience program to be successful.

This forum will cover:

  • How to design a more agile and innovative healthcare experience
  • How to deliver better outcomes for the business and patients while navigating healthcare worker burnount
  • How to determine which KPIs you need to measure for success


When: Tuesday, July 26 at 10 AM ET. Complimentary networking lunch to follow at 12 PM ET.
Where: SAP Toronto | 222 Bay St, Suite 2000, Toronto, ON M5K 1B7, Canada

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Picture of Adrienne Boissy, MD, MA

Adrienne Boissy, MD, MA

Chief Medical Officer

Adrienne Boissy, MD, MA, is the Chief Medical Officer of Qualtrics. In this role, she shapes the strategic direction of patient and employee experience in the healthcare industry, including technology design, research, consulting, and innovation in experience management. She is the former Chief Experience Officer of the Cleveland Clinic Health System and a current staff neurologist at the Cleveland Clinic Mellen Center for Multiple Sclerosis.

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