October 22, 2019
10:00 am PT / 11:00 am MT
What happens when you see a dip in employee engagement or key drivers of engagement? For Bright Horizons, it was a chance to “radically listen” to their team’s needs—both within and beyond the workplace.
Listen in as Dr. Liz Pavese-Kaplan chats with Kristin Henderson about how Bright Horizons has successfully impacted employee experiences through a number of feedback-driven programs. They’ll discuss how to uncover key insights from employee experience and operational data through and how to drive change in a large-scale organization.
Director of Institutional ResearchBright Horizons
Liz Pavese-Kaplan, Ph.D.
Employee Experience Advisory Services Lead, AmericasQualtrics