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employee experience

2022 employee trends:
the 4 things your people need you
to know

We spoke with nearly 14,000 full-time employees from 27 countries to understand how the employee experience evolved in 2021. And the message is clear: employees are demanding change from
their organizations.

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Among their demands? The resources leaders need to deal with employees’ evolving expectations; a workplace designed with the right technology and the right culture to thrive with remote and hybrid work; a sustained and visible commitment to diversity, equity, inclusion, and belonging; and real mental health benefits and well-being support (a culture fix, not an app).

It’s never been easier for your employees to leave. But it’s not too late to find out what you need to do – and to take action on those insights – to make them stay.

Find out how to evolve your employee experience to meet your people’s needs in our 2022 employee
trends report.

01

There will be an exodus of leaders – and women will be the first out the door

02

People will demand better physical and
digital workspaces

03

Lack of DEIB progress won’t be tolerated

04

Employees’ lack of well-being is a countdown
to disaster

Learn more
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trend one

There will be an exodus of leaders – and women will be the first out the door

It’s no longer just about employee engagement and results. Leaders are now expected to take on additional responsibilities, including:

  • Driving diversity and equitable outcomes for
    all at work
  • Fostering a sense of belonging
  • Supporting social justice issues
  • Understanding and supporting employee’s
    mental health
  • Promoting work-life balance

But keeping up with employee demands has caused many company leaders – especially female leaders – to burn out and leave.
Indeed, since last year, female employees’ intent to stay dropped 8 points. And female leaders of leaders’ intent to stay dropped even more significantly – by 21 points.

Moving forward, organizations need to strategize about how they’ll retain their female senior leaders, and ultimately answer the question: How do we support our people to prevent the burnout – and attrition – of leaders in our organization?

Learn How

trend two

People will demand
better physical and
digital workspaces

Hybrid work is here to stay. Organizations that want to get their hybrid work model right must create world-class digital experiences that enable both in-person and digital collaboration.

And while the office is still a valuable place for many employees, the reasons why have changed. Employees expect to go to the office for intentional collaboration and socialization, but with the freedom to decide when and for what purpose.

Hybrid workers also want:

  • Flexibility: Over one-third (35%) of employees say they’re more likely to look for a new job if they’re forced to work in an office full-time.
  • Tech that allows them to collaborate: Just 55% say their current company’s technology is better than at other places they have worked.
  • Reimagined office spaces: Employees still want an office, but currently more than a third (37%) do not agree it’s an enjoyable place to be.

To improve the employee experience, IT and HR leaders must work together to take better, more clear action on the employee feedback they collect.
It’s time to design a hybrid workplace experience that works for everyone – no matter where they’re working.

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2022

Webinar: Dive deeper into our
2022 employee
trends report

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trend three

Lack of DEIB progress
won’t be tolerated

With social injustice brought to the forefront, many organizations made public diversity, equity, inclusion, and belonging (DEIB) promises, but there is still more to be done.

However, our research shows that only 70% of employees say their organizations have made sufficient progress towards greater DEIB.

With companies competing for the same highly skilled talent, action on DEIB and fostering a culture of belonging will be a key differentiator.

But our research shows there’s still a ways to go. Four in five (80%) senior leaders say their actions show they are genuinely committed to greater DEIB, while only three in five (58%) individual contributors say the same.

Closing this gap will play a leading role in retaining people too, making it one of the key areas of focus to get right during the Great Resignation.
Now’s the time to double down on your DEIB efforts.

Take Action

trend four

Employees’ lack of well-being
is a countdown
to disaster

For almost two years, many have been working longer hours without a clear start or end to the workday. As a result, people’s well-being and resilience have suffered.

But that’s not the only reason why: People are also burnt out from a workplace culture that doesn’t support, sustain, or restore employee well-being.
We know well-being and resilience have a huge impact on employee health (mental health, in particular), employee engagement, and employee productivity.

To drive meaningful change, leaders must:

  • Practice what you preach. Leaders need to lead by example if employee well-being is to improve.
  • Talk to your people. Leaders talking openly helps to de-stigmatize mental health.
  • Address burnout (and attrition) at the root of the problem – company culture.
Learn How
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Useful Resources

We discuss the key findings from our trends report, and where to start as you rewrite the employee experience playbook for 2022.

WATCH NOW

Learn why senior leaders – and female senior leaders, in particular – are leaving and what actions your organization can take now to retain your leadership talent.

TAKE ACTION

We asked our team of XM Scientists and EX experts to forecast the challenges and opportunities for the year ahead. Here are their predictions.

LEARN MORE

Explore our 2022 trends report to find out how consumer behavior and preferences will change and what you can do to attract customers moving forward.

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