XM Solution Guided Program

XM Institute Customer Ratings – Digital CX Benchmarks

Included with License

XM Solution Guided Program

XM Institute Customer Ratings – Overall Benchmarks

Included with License

XM Solution Automated Project

Qualitative Video Feedback

Add-on

Integration

ReviewTrackers

Add-on

Integration

Quantum Metric

Add-on

Integration

IVR Technology Group

Add-on

XM Solution Guided Program

Workplace Safety

Included with License

XM Solution Guided Program

Workplace Ethics

Included with License

XM Solution Guided Program

Corporate Social Responsibility

Included with License

XM Solution Guided Program

Employee Growth and Development

Included with License

XM Solution Guided Program

Work-Life Balance

Included with License

Integration

Grade.us

Add-on

Integration

Krealinks

Add-on

Integration

Callminer

Add-on

Integration

Tethr

Add-on

Integration

Fuel Cycle

Add-on

Integration

Tray.io

Included with License

Integration

Put It Forward

Included with License

Integration

iMotions

Add-on

Integration

Tango Card

Included with License

Integration

Rybbon

Included with License

Integration

Clicktale – A Contentsquare Co.

Included with License

Integration

Decibel

Included with License

XM Solution Automated Project

MaxDiff Analysis – Product Prioritization

Paid

Integration

Adobe Launch

Included with License

Integration

Zapier

Add-on

XM Solution Guided Program

NPS Benchmarks

Included with License

XM Solution Guided Program

Bain NPS Prism

Custom Quote

XM Solution Guided Program

Walker CX Solution for B2B Companies

Custom Quote

XM Solution Guided Program

Kantar TRI*M Customer Relationship

Custom Quote

XM Solution Guided Program

J.D. Power Banking Customer Experience

Custom Quote

Integration

Adobe Analytics

Add-on

Integration

ServiceNow

Add-on

Integration

Hubspot

Add-on

Integration

Zendesk

Add-on

Integration

Freshdesk

Add-on

Integration

Tableau

Add-on

Integration

Marketo

Add-on

Integration

Microsoft Dynamics

Add-on

Integration

Salesforce

Add-on

XM Solution Automated Project

Brand Tracking Automated Project

Paid

Integration

Slack

Add-on

XM Solution Automated Project

Needs-based Analysis

Paid

Full Service Research

Attitude & Usage Research Study

Custom Quote

XM Solution Automated Project

Creative Testing

Paid

Full Service Research

Competitive Benchmarking Study

Custom Quote

XM Solution Guided Program

Employee Exit Insights

Included with License

XM Solution Guided Program

Employee Onboarding Insights

Included with License

XM Solution Automated Project

Manager Feedback

Included with License

XM Solution Automated Project

Feature Awareness

Paid

XM Solution Automated Project

Product Satisfaction

Paid

XM Solution Automated Project

Product Ad Testing

Paid

XM Solution Guided Program

Wealth Management Customer Experience

Custom Quote

XM Solution Guided Program

Property & Casualty Insurance Customer Experience

Custom Quote

XM Solution Automated Project

Product Concept Testing

Included with License

XM Solution Automated Project

Product Feature Prioritization (Card Sort)

Paid

XM Solution Automated Project

Gabor Granger Price Sensitivity

Paid

XM Solution Guided Program

Health Insurance Customer Experience

Custom Quote

XM Solution Guided Program

Airline Customer Experience

Custom Quote

Full Service Research

Segmentation Research Service

Custom Quote

Full Service Research

Brand Tracking Research Service

Custom Quote

XM Solution Automated Project

Transactional Customer Effort Score (CES)

Included with License

XM Solution Automated Project

Customer Satisfaction (CSAT)

Included with License

XM Solution Guided Program

Federal Government Customer Experience

Custom Quote

XM Solution Guided Program

Patient Customer Experience

Custom Quote

XM Solution Automated Project

Benefits and Perks

Included with License

XM Solution Guided Program

Employee Engagement

Included with License

XM Solution Guided Program

Telecommunications Customer Experience

Custom Quote

XM Solution Guided Program

Contact Center Customer Experience

Custom Quote

XM Solution Automated Project

Conjoint – Optimum Package Analysis

Paid

XM Solution Guided Program

Hotels & Hospitality Customer Experience

Custom Quote

XM Solution Guided Program

Digital Customer Experience

Custom Quote

XM Solution Guided Program

Supermarket & Grocery Customer Experience

Custom Quote

XM Solution Guided Program

Retail Customer Experience

Custom Quote

XM Solution Guided Program

Banking Customer Experience

Custom Quote

XM Solution Guided Program

B2B Technology & Manufacturing

Custom Quote

XM Solution Automated Project

Event Feedback

Included with License

XM Solution Automated Project

Product Naming

Included with License

XM Solution Automated Project

Transactional NPS

Included with License

XM Solution Automated Project

Pricing Study (Van Westendorp)

Included with License

XM Solution Automated Project

Team Event Feedback

Included with License

XM Solution Automated Project

Training Feedback

Included with License

XM Solution Automated Project

Brand Diagnostic

Paid

XM Solution Automated Project

Brand Perception

Included with License

XM Solution Automated Project

Relationship NPS

Included with License

XM Solution Automated Project

Brand Awareness & Performance

Included with License

XM Solution Automated Project

Advertising Creative Testing

Included with License