Integration

Decibel

Integrate Qualtrics and Decibel to visualize and activate your digital experience data.

COST

Included with License

Request Demo

CORE EXPERIENCE

Customer Experience

CREATED BY

Decibel

Integrate Decibel with Qualtrics to access session replays from Qualtrics responses, as well as segment response data. Add replay links to Qualtrics Slack Task notifications so your teams can instantly replay user sessions that have provided feedback.

Validate results with digital experience data from Decibel.

OUTCOMES DELIVERED

  • Access session replays directly from responses within Qualtrics
  • Segment Qualtrics survey responses in Decibel
  • Add replay links to Qualtrics Slack Task notifications

CATEGORY TAGS

Customer ExperienceIntegrations

Pass Qualtrics results into Decibel

Easily segment your customers by individual respondents or by response data.

Pass Decibel session IDs back to Qualtrics

Quickly access and view replays of sessions with customer feedback.

Additional Resources

Decibel Knowledgebase: https://knowledgebase.decibelinsight.com/articles/4763-qualtrics

SOLUTION DETAILS

Required License: Research Core 3+, Customer Experience 1+,  Employee Experience 1+

LANGUAGES

English

CATEGORY TAGS

Customer ExperienceIntegrations