DELIVER PERSONALISED INTERACTIONS AT SCALE
Create, customise, and modify your customer surveys in minutes with a drag-and-drop user interface, a library of 100+ question types, and pre-built survey templates designed by PhD survey scientists. Start conversations with customers wherever they are through apps, websites, email, SMS, chatbots and many more.
PREDICT WHAT CUSTOMERS WILL DO NEXT
Predict what your customers will do next and anticipate their future needs with predictive analytics. It’s all done automatically so every time you log in, you’ll see the actions you need to take to have the biggest impact on your business.
EMBED CX THROUGHOUT YOUR ORGANISATION
Activate your organisation by embedding customer survey feedback into your employees’ daily routines using their exciting tools and processes. Everyone in the organisation can see the data that matters to them with role-based dashboards that automatically surface the right insights to the right people.