Building a CX System of Action

Customer XM Experts Panel

Exacerbated by the COVID pandemic and current economic environment, customers are giving even stronger preference to value-focused experiences. To differentiate your brand, rapidly adapt your CX program, and take meaningful action that drives change, brands need a modern CX program built on an XM System of Action. Join CX product and thought leaders as they introduce the new CustomerXM portfolio which includes purpose-built solutions to address experience gaps across the entire customer journey: Digital, Customer Care, Locations and Account Management.