Decibel + QUALTRICS
"The Decibel-Qualtrics integration helps leading brands close their experience gap through acceleration, innovation and extension of the Qualtrics XM platform."
Decibel is the first digital experience intelligence platform that uses machine learning to reveal how users behave on websites and apps. It provides insight beyond traditional metrics (e.g. clicks, bounce rate, conversions) to understand the “why” behind customer behavior. Decibel’s Digital Experience Score (DXS®) automates the process of experience analysis across your entire website or app, so you can see exactly where and how to improve – in real time.
The Decibel/Qualtrics integration provides joint customers with the ability to:
Access session replays directly from responses within Qualtrics
Segment in Decibel by Qualtrics survey responses
Add replay links to Qualtrics Slack Task notifications
Retail & Consumer Goods
Travel & Hospitality
VP - Strategic Alliances