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Decibel + QUALTRICS

"The Decibel-Qualtrics integration helps leading brands close their experience gap through acceleration, innovation and extension of the Qualtrics XM platform."

Decibel is the first digital experience intelligence platform that uses machine learning to reveal how users behave on websites and apps. It provides insight beyond traditional metrics (e.g. clicks, bounce rate, conversions) to understand the “why” behind customer behavior. Decibel’s Digital Experience Score (DXS®) automates the process of experience analysis across your entire website or app, so you can see exactly where and how to improve – in real time.

WHY DECIBEL?

The Decibel/Qualtrics integration provides joint customers with the ability to:

  • Access session replays directly from responses within Qualtrics

  • Segment in Decibel by Qualtrics survey responses

  • Add replay links to Qualtrics Slack Task notifications

Industries

Financial Services

Retail & Consumer Goods

Travel & Hospitality

Automotive

Insurance

Regions served

North America

Europe

Contact Us

"Being a part of the Qualtrics Partner Network enables Decibel to align on joint clients looking to optimize the user experience. In addition, the Decibel-Qualtrics integration helps leading brands close their experience gap through acceleration, innovation and extension of the Qualtrics XM platform."

JIM MISCURACA

VP - Strategic Alliances