XM AUTOMATED ACTIONS

Go from insights
to action, automatically
and efficiently.

Take action to close experience gaps with XM Automated Actions at every level of the organization. No-code drag and drop integrations into the systems you use whether CRM, ticketing, messaging or anything else.


Manage experience breakdowns
as they happen

Deliver automatic notifications to the right people, raise tickets automatically and close experience gaps immediately.

WORKFLOWS FOR ANY USE CASE

Deliver automatic notifications to the right people, raise tickets automatically and close experience gaps immediately.

ALWAYS UP TO DATE

XM Automated Actions works across brand tracking and product feedback to customer and employee experience.

DRIVE EFFICIENCY THROUGH AUTOMATION

Whether it’s a ticket to your support team or recommended actions, XM Automated Actions does the hard work so your teams can focus on delivering results.

See how it works

Your infrastructure,
only smarter

Your organization uses hundreds of different systems. Work your way and bring them all together.

  • Open ecosystem - you name it, XM Automated Actions can work with it. Our open infrastructure makes the power of the Qualtrics CoreXM platform available to everyone
  • Hundreds of integrations - messaging apps, marketing automation, CRM, BI systems, ticketing platforms… you name it, we integrate with them all.

Ready to go,
no code required

Get up and running quickly with out-of-the-box workflows, including guided setup and proactive recommendations to help your teams configure XM Automated Actions. You’ll see recommended workflows for your company and industry, as well as recommended apps, and use cases.