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Quartz: Bad customer service puts $3.7 trillion in sales annually at risk

February 1, 2024|Quartz

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April 17, 2024

Qualtrics Appoints Gurdeep Singh Pall as President, AI Strategy

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April 16, 2024

StarHub accelerates growth and delivers superior customer experience with Qualtrics

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April 10, 2024

The Backstreet Boys will Perform at Qualtrics X4™ 2024, the Experience Management Summit

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April 1, 2024

Qualtrics Bolsters Leadership Team to Help Customers Harness the Full Power of AI in Experience Management

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March 13, 2024

Healthcare Leaders Deliver Impact and Scale with Qualtrics

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March 5, 2024

Qualtrics Reveals Agenda and Speakers for X4™ 2024, the Experience Management Summit

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February 22, 2024

Report: Cost Savings and Added Revenue Pay Off Initial Qualtrics Investment in 1.5 Years

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February 19, 2024

Manchester City extends partnership with Qualtrics as the Club’s Official Experience Management Software Partner

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February 5, 2024

Qualtrics Again Named a Leader in 2024 Gartner® Magic Quadrant™ for Voice of the Customer

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February 1, 2024

Bad Customer Service Threatens $3.7 Trillion Annually as Frontline Workers Reach a Breaking Point

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January 25, 2024

Qualtrics Partners with University of Utah Health to Elevate Patient and Frontline Employee Experiences

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January 10, 2024

Consumer Trust Languishes at 2016 Levels

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December 19, 2023

Qualtrics Insights Help Dow Unlock $300 Million in Value Through Digital and CX Transformation

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December 13, 2023

Qualtrics Named a Leader in the IDC MarketScape: Worldwide Voice of the Customer Applications 2023–2024 Vendor Assessment

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December 5, 2023

New Qualtrics Collaboration with Epic Brings Experience Data to the Comprehensive Health Record

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November 15, 2023

Qualtrics Announces Top Consumer Experience Trends for 2024

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November 7, 2023

Qualtrics Announces New Latin America Hub in Mexico City with Plans to Create 300 New Tech Jobs in the Region

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November 7, 2023

Qualtrics Announces Top Trends in Market Research for 2024

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October 31, 2023

X4, The World’s Largest Experience Management Summit, Returns to Salt Lake City May 1-3, 2024

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October 25, 2023

Qualtrics Announces Top Employee Trends for 2024

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October 18, 2023

City of Corona Partners With Qualtrics to Increase Resident Engagement and Boost Employee Satisfaction

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October 11, 2023

New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences

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October 10, 2023

New Mental Health at Work Report Finds Employees Prefer Company Culture Change Over Self-Care Apps

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October 9, 2023

Qualtrics Partners With Oculi Data to Deliver Nursing Excellence Benchmarking

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September 27, 2023

Southwest Airlines Partners with Qualtrics in an Effort to Enhance Employee Experiences

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September 21, 2023

Qualtrics Opens New State-of-the-Art Office in Reston, VA

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September 19, 2023

5 For The Fight Surpasses $50 Million Goal in Global Fight Against Cancer

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September 12, 2023

Majority of K-12 Parents Concerned With Teacher Shortages This Back-to-School Season, Qualtrics Study Shows

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August 30, 2023

Qualtrics Complaints and Grievances Solution Drives Efficiency, Quality and Experience of Care

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August 29, 2023

Gen X Created Tech Culture, but Two-Thirds Say Work Is Now Less Important to Them

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August 24, 2023

K-12 Education Institutions Choose Qualtrics to Get Student and Employee Insights Faster

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August 22, 2023

Community Health Network Transforms Experience With Qualtrics

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August 15, 2023

Qualtrics Announces General Availability of new AI-Powered Qualitative Research Tools That Provide Smarter, Faster Insights

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August 10, 2023

Qualtrics Named a Leader in the IDC MarketScape Worldwide Employee Experience 2023 Vendor Assessment

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August 10, 2023

How ‘Quiet Quitting’ Showed Up in Employee Surveys Last Year

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August 3, 2023

Qualtrics Announces General Availability of Digital Experience Analytics, Empowering Companies to Improve Digital Customer Experiences

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July 19, 2023

Customer-Focused Leaders Look to AI for a Competitive Advantage

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July 19, 2023

Qualtrics Launches XM/os2: The Next Generation of The Qualtrics Platform Fully Enabled With AI

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June 28, 2023

Silver Lake and CPP Investments Complete Acquisition of Qualtrics

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June 21, 2023

Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters

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June 15, 2023

Bank and Hotel Loyalty Strongly Influenced by Customer Experience

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June 13, 2023

AI Generates Excitement and Fear as Employees Worry about Job Security

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June 13, 2023

Qualtrics and Bain & Company Introduce Early Access to NPS® Outer Loop, an End-to-End Way to Manage Customer Experience Enhancement Opportunities

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June 7, 2023

Qualtrics Announces New Designations to Improve How Governments Manage Customer and Employee Experience

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June 1, 2023

Qualtrics Announces General Availability of Customer Journey Optimizer, Helping Companies Identify and Eliminate Points of Friction for Customers

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May 31, 2023

Qualtrics Opens New EMEA Headquarters in Dublin City Centre & Unveils Plans for Innovation Centre

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May 24, 2023

Qualtrics Announces General Availability of New Frontline Care Solutions

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May 23, 2023

New Qualtrics Pulse Innovations Help Leaders Stay in Step With Employee Feedback and Drive Better Outcomes

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May 23, 2023

Qualtrics Research with CivicPulse: Investing in DEI Increases Hiring Satisfaction in Government

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May 19, 2023

As Great Resignation Fades, Workers Opt to Stay Put in Tightening Labor Market

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May 11, 2023

Majority of Students Report Problems with University Mental Health Services, According to New Qualtrics Research with College Pulse

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May 9, 2023

Reality Check: Mythbusting Popular Workplace Trends

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May 8, 2023

Shake Shack Ushers in new Data-led Strategy with Qualtrics BrandXM

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April 20, 2023

Qualtrics Announces First Quarter 2023 Financial Results

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April 19, 2023

Qualtrics Secures Highest Rating Among Experience Management Providers in G2’s Spring 2023 Enterprise Grid® Report

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April 7, 2023

News Blog: Four Recommendations for Colleges and Universities to Support Student Well-being

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March 29, 2023

Qualtrics Industry Research: Real-Time Listening and Human Touch Key to Financial Services Industry

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March 16, 2023

Employees Believe a Mentor Would Advance their Careers, but Few Have Access to One

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March 14, 2023

Qualtrics Partners With the DAISY Foundation™ to Honor Nurses Around the World

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March 12, 2023

Qualtrics to be Acquired by Silver Lake and CPP Investments for $12.5 Billion

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March 9, 2023

Qualtrics Announces 2023 XM Breakthrough Artist Awards, Recognizing Brands Creating Revolutionary Experiences

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March 9, 2023

Qualtrics and Twilio Raise the Bar for Customer Experience with New Integration and Expanded Partnership

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March 9, 2023

New Qualtrics and Merkle Integration Empowers the Delivery of More Personal Cross-Channel Experiences

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March 9, 2023

Qualtrics and Five9 Partner to Improve the Contact Center Experience for Agents and Customers

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March 8, 2023

X4 Experience Management Summit: News Summary

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March 8, 2023

Powered by Experience iD, Qualtrics Frontline Innovations Bring Digital Behavioral Data Natively to the World’s Leading Experience Management Platform

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March 8, 2023

New Qualtrics Frontline Care Solutions Empower Customer Service Agents and Managers with Qualtrics AI and Real-Time Data

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March 8, 2023

Similar Values, Separate Outcomes: Qualtrics Data Reveals Persistent Gender Experience Gaps at Work

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March 8, 2023

Innovations From Qualtrics Empower Researchers and Marketers to Drive More Impactful Strategies and Make Smarter Investments

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March 8, 2023

Qualtrics XM Institute Research Highlights the Growing Strategic Importance of HR

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March 8, 2023

Qualtrics Innovations Empower Managers and People Teams to Improve Employee Well-Being and Increase Engagement

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March 8, 2023

Welcome to the New Era of Experience Management: Qualtrics XM for Frontlines

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March 7, 2023

Qualtrics X4™ Kicks Off in Salt Lake City

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March 1, 2023

Qualtrics Launches Retail Banking Accelerator to Help Banks Get Customer Insights Faster

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February 28, 2023

Retail Workers, Employees at Large Companies Struggle Most With Workplace Technology

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February 27, 2023

Frontline Employees on Understaffed Teams Twice as Likely to Consider Quitting as Employees on Well-staffed Teams

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February 22, 2023

Qualtrics X4™: The Experience Management Summit is Two Weeks Away

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February 8, 2023

Students Worldwide Feel Underprepared for Competitive Job Market, Qualtrics Research Shows

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February 7, 2023

Intermountain Health Selects Qualtrics to Help Advance Patient, Consumer and Employee Experience Management

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February 2, 2023

Leading Financial Services Institutions Choose Qualtrics to Improve Customer and Employee Experiences

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January 30, 2023

Leading Organizations Across Asia Pacific and Japan Choose Qualtrics to Build Deeper Relationships with Customers and Employees

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January 30, 2023

Leading Organizations Choose Qualtrics to Boost Employee Engagement, Retention and Loyalty In Challenging Times

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January 30, 2023

Leading Organizations Choose Qualtrics to Improve Customer Experiences and Reduce Costs

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January 18, 2023

Patient Experience Impacted as More Healthcare Workers Consider Leaving Their Jobs

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January 17, 2023

Qualtrics Reveals Full Agenda for X4™, the Largest Gathering of Experience Management Professionals

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January 4, 2023

Young Workers Are Ambitious About Work Now – So They Can Retire Early

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December 15, 2022

Qualtrics Hits 10 Billion Experience iDs and Unveils New XM Platform Innovations That Deepen Customer Relationships and Automatically Deliver Great Experiences

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December 14, 2022

Trust and Satisfaction in Higher Education Improves, Listening Lags

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December 6, 2022

Qualtrics Industry Research: Government Ranks Last at Listening to Customers and Employees

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November 30, 2022

Qualtrics X4 Returns to Salt Lake City March 7-9, 2023

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November 25, 2022

Bad Experiences Put $3.1 Trillion in Annual Global Consumer Spending at Risk

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November 21, 2022

Leading Healthcare Organizations Choose Qualtrics to Deliver Ease and Empathy to Patients and Caregivers

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November 16, 2022

Qualtrics Research: Digital Experience Leaders Expect Digital Revenue to Grow in 2023

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November 15, 2022

Employee Burnout vs. Shrinking Budgets: Qualtrics Announces Top Workplace Trends for 2023

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November 15, 2022

Ascension Chooses Qualtrics to Help Reimagine the Patient Experience

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November 14, 2022

5 For The Fight Pairs Howard University Students with Leading Cancer Research Institutions

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November 7, 2022

Ryan and Ashley Smith Foundation Gives $20 Million to Support Pediatric Cancer Research

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November 7, 2022

Rising Costs Replace Pandemic Concerns As Top Reason Americans Defer Healthcare

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November 3, 2022

Qualtrics Announces Manager Assist, Empowering Managers to Own Their Team’s Engagement and Success

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November 1, 2022

Qualtrics Announces Consumer Trends That Will Shape 2023

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October 27, 2022

Leading Organizations Choose Qualtrics to Understand and Act on Customer Feedback During Challenging Times

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October 27, 2022

Leading Organizations Choose Qualtrics to Boost Employee Engagement and Retention

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October 26, 2022

Federal and State Government Agencies Choose Qualtrics to Transform Customer and Employee Experiences

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October 25, 2022

Flight Centre Travel Group innovates for the future with new customer experience program from Qualtrics

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October 24, 2022

Central Retail Leverages Qualtrics to Invent New Omnichannel Customer Experience Platform

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October 24, 2022

Qualtrics Announces Third Quarter 2022 Financial Results

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October 19, 2022

Qualtrics Announces CrossXM, Helping Companies Measurably Improve Business Results With Better Employee, Customer and Brand Experiences

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October 17, 2022

Side Hustles, Extra Shifts, or a New Job – Inflation Forcing Workers to Raise Their Incomes

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October 11, 2022

Qualtrics Launches Government Web Experience Solution to Help Public Entities Improve Online Experiences

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October 6, 2022

Qualtrics to Announce Third Quarter 2022 Financial Results on Oct. 24, 2022

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October 6, 2022

Flexibility is Now a Deal-Breaker For Job Seekers

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October 4, 2022

Qualtrics Announces New Real-time Contact Center Solutions to Make Agents More Productive and Help them Act with Empathy

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September 30, 2022

Increased Pressure Stretches Managers as Employees Return to Offices

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September 28, 2022

Qualtrics CoreXM Ranked #1 in Survey Platform in G2 Fall 2022 Report

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September 21, 2022

Qualtrics Launches Video Feedback to Help Organizations Meet a New Generation of Consumers Where They Are

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September 15, 2022

Qualtrics Honors Standout K-12 Teachers in Celebration of 20 Years in Education

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September 15, 2022

Qualtrics to Host Digital XM Innovation Event on Oct. 26

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September 13, 2022

Qualtrics Announces New XM Benchmarks Powered by the World’s Largest Experience Data Library

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September 7, 2022

Miami International Airport Chatbot Uses Qualtrics to Reduce Traveler Inquiries By 50%

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September 7, 2022

Qualtrics Launches “Work:New.0” Film Series on XM+

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September 6, 2022

Hybrid Workers are Equally Likely to have Close Work Friendships as On-Site Workers

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August 31, 2022

Qualtrics sees Strong Customer Growth Across Asia Pacific and Japan

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August 23, 2022

Less than Half of Recent Graduates Consider Federal Government Employment, Qualtrics Research Finds

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August 23, 2022

Qualtrics Research: In the Wake of the Pandemic, a Great Divide in Company Culture has Emerged

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August 19, 2022

Qualtrics Appoints Robin Manherz to Board of Directors

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August 18, 2022

K-12 Parents Say School Shootings Are Top Concern This Back-to-School Season, Qualtrics Study Shows

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August 15, 2022

PGA TOUR Partners with Qualtrics to Elevate Fan and Player Experience

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August 11, 2022

Tech and Finance Firms Have Ingredients for Business Resilience in Unpredictable Market

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August 10, 2022

Qualtrics EX25 for Healthcare Helps Organizations Deliver Better Employee Experiences Amid Record High Burnout and Turnover

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August 2, 2022

Only Half of High School Students Feel a Sense of Belonging at Their School, Qualtrics Research Shows

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August 1, 2022

Top Financial Services Organizations Choose Qualtrics to Enhance Experience Management, Operational Efficiency and Revenue Growth

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July 28, 2022

Leading Organizations Choose Qualtrics to Listen and Act on Customer Priorities During Uncertain Times

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July 28, 2022

Leading Education Organizations Choose Qualtrics to Improve Student Retention and Learning Outcomes

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July 27, 2022

Leading Organizations Choose Qualtrics to Attract and Retain Top Talent

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July 27, 2022

Leading Healthcare Organizations Choose Qualtrics to Improve Patient Experience and Brand Loyalty

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July 20, 2022

Qualtrics Announces Second Quarter 2022 Financial Results

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July 12, 2022

Customer Experience Leaders Had Stronger Stock Returns In 2020 Recession

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July 6, 2022

Qualtrics Launches “Irreverent” Film Series on XM+

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July 6, 2022

Despite Recession Fears, Qualtrics Research Shows Executives are Optimistic About Their Growth

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June 28, 2022

Qualtrics Research: Marketing Pros Bet on the Metaverse

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June 28, 2022

Butler University Improves Student Lives With Well-being Assessment Powered by Qualtrics

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June 23, 2022

Qualtrics and ServiceNow Strengthen Employee and Customer Service Experiences with Powerful New Solution

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June 23, 2022

Qualtrics Named a Leader in People-Oriented Text Analytics Platforms Report

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June 21, 2022

New Qualtrics Quality Management Improves Contact Center Performance and Agent Retention

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June 19, 2022

Qualtrics goes live on AWS Cloud Infrastructure in Japan

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June 13, 2022

Feelings are Number One Driver of Consumer Loyalty, Qualtrics Research Finds

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June 9, 2022

New Qualtrics Course Evaluations Helps Schools Uncover Hidden Needs as Students Adapt to Changing Education Landscape

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June 2, 2022

5 For The Fight Announces New Class of Cancer Research Fellows

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June 2, 2022

For Employees, Shared Values Matter More Than Policy Positions

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May 31, 2022

Qualtrics Selected by Shiseido Group for Global Employee Experience Program

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May 23, 2022

Startups Slow Growth Plans, Hire Remotely as Funding Stalls

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May 19, 2022

New Qualtrics Community Pulse Helps Local Government Leaders Engage Residents in Empathetic, Accessible Way

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May 18, 2022

IHRP and Qualtrics to Advance Employee Experience Capabilities in Singapore

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May 17, 2022

Leading Companies Choose Qualtrics to Deliver Meaningful Employee Experiences As Workplace Evolution Continues

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May 17, 2022

Qualtrics Executives to Participate in Upcoming Investor Conferences

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May 11, 2022

Qualtrics to go live on Amazon Web Services Cloud Infrastructure in the UK

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May 10, 2022

Qualtrics and SAP Partner to Bring More Empathy to the Contact Center

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May 5, 2022

Leading Companies Choose Qualtrics to Deliver Great Customer Experiences During An Uncertain Time

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May 4, 2022

Leading Healthcare Organizations Choose Qualtrics to Deliver Exceptional Patient and Caregiver Experiences

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April 27, 2022

Qualtrics X4 is Now Live on XM+

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April 27, 2022

New Qualtrics Employee Experience ID Boosts Recruiting and Retention Through Personalization

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April 27, 2022

New Qualtrics Social Connect Helps Companies Respond Quickly over Social Media and Chat

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April 26, 2022

The Australian Taxation Office Selects Qualtrics for Experience Management Platform

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April 25, 2022

New Qualtrics and UPS Alliance Helps Small and Midsized Businesses Improve Their Customer Experiences

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April 21, 2022

Qualtrics Announces Outstanding First Quarter 2022 Financial Results

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April 20, 2022

Two-thirds of Remote Workers are Planning to Go Back to the Office – But Not Every Day

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April 12, 2022

College Students Say Mental Health Resources Lacking in Wake of Virtual Schooling

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April 4, 2022

Qualtrics Selected by Pos Malaysia for New Customer Experience Program

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March 29, 2022

Half of U.S. Employees Say They WFV: Work From Vacation

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March 23, 2022

Qualtrics Launches Workplace Safety and Well-Being Solutions

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March 22, 2022

Oklahoma Technical School Turns to Qualtrics to Give Students Easier Access to Mental Health Services

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March 17, 2022

Qualtrics Launches Digital Experience Metrics, Allowing Companies to Tie Customer Sentiment Directly to Their Bottom Line

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March 17, 2022

Only 55% of College Students Agree their Educational Experience is Worth the Cost

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March 14, 2022

Qualtrics Honors Brands Delivering Personalized Experiences Through 2022 Qualtrics XM Breakthrough Artist Awards

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March 10, 2022

Workers Say They Are Better Off Than They Were Two Years Ago in Job Satisfaction, Family Life and Overall Happiness

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February 24, 2022

Most U.S. Employees Want a Four-day Work Week Even if it Means Working Longer Hours

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February 16, 2022

Qualtrics Announces XM Discover, Defining the Next Generation of Experience Management

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February 10, 2022

SAP, Qualtrics, and the Singapore Economic Development Board commits S$14.1 million to establish Singapore as regional hub for Experience Management innovation

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February 9, 2022

58% of Employees Say Their Job is the Main Source of Their Mental Health Challenges, Qualtrics Study Finds

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January 31, 2022

Consumers Increasingly Choose Brands Based on Safety Measures and How They Treat Their Employees During the Pandemic

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January 27, 2022

Gen Z Consumers are Most Difficult Generation to Please

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January 27, 2022

Qualtrics Caps Off Record Year as Top Global Organizations Choose to Expand with the Experience Management Leader

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January 26, 2022

Qualtrics Announces Record Fourth Quarter and Full Year 2021 Financial Results

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January 26, 2022

Qualtrics Appoints Two New Board Members

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January 18, 2022

As COVID Rages, U.S Workers Anxious for a Long-Term Plan

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January 12, 2022

TV and Internet Services Hit New Customer Satisfaction Highs in 2021

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January 6, 2022

NASCAR Revs Up its Fan Experience with Qualtrics

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December 16, 2021

Qualtrics Verifies COVID-19 Documents through CLX Health to Help Organizations Protect Employee Safety and Well-being

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December 15, 2021

ServiceNow and Qualtrics Add New Innovations to Help Companies Personalize and Scale Service Experiences

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December 12, 2021

Movember Selects Qualtrics to Help Maximise the Global Impact of its Programs

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December 9, 2021

Qualtrics Announces New Reston Office and Plans to Create More than 400 New Tech Jobs in the Washington Metro Area

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December 8, 2021

Grocery Brands Top Qualtrics 2022 Experience Index

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December 6, 2021

Qualtrics Acquires SurveyVitals, a Trusted Healthcare Experience and Analytics Company

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December 2, 2021

Qualtrics Named a Leader in 2021 Gartner® Magic Quadrant™ for Voice of the Customer

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November 22, 2021

Three Out of Five People Will Avoid Black Friday Shopping, Football Games and Holiday Parades Due to COVID

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November 15, 2021

Qualtrics and AWS Expand Relationship to Transform Customer Feedback into Enhanced Experiences

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November 15, 2021

Poor Customer Service Threatens $4.7 Trillion in Annual Revenue Globally as Companies Struggle to Retain Staff

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November 9, 2021

Qualtrics Announces Top Workplace Trends to Watch For in 2022

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November 8, 2021

Poor Customer Experiences Put $1.9 Trillion in Consumer Spending at Risk Annually, New Qualtrics XMI Study Finds

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November 3, 2021

Less than Half of U.S. Workers Believe New Vaccine Mandates Will Be Enforced, Qualtrics Study Finds

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November 3, 2021

DP Brightful Joins Qualtrics as President, Worldwide Field Operations

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November 1, 2021

Aviva Singlife Selects Qualtrics to Deliver Superior Experiences Aligned to Customers’ Evolving Needs

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October 27, 2021

SAP and Qualtrics Launch Concur® Experience Optimizer

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October 26, 2021

Qualtrics Named One of Fast Company’s ‘Brands That Matter’

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October 24, 2021

Qualtrics Increases Investment in Japan to Help Businesses and Governments Improve their Customer and Employee Experience

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October 22, 2021

Top Global Brands Trust Qualtrics to Create Personalized Experiences for Customers and Employees in Q3, Fueling Record Company Financial Results

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October 14, 2021

Manchester City Kicks Off New Partnership With Qualtrics

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October 6, 2021

Qualtrics Announces Experience ID, Ushering in a New Era of Personalization at Scale

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October 5, 2021

Qualtrics Expands Healthcare Leadership Team with Hiring of Cleveland Clinic Veteran Dr. Adrienne Boissy

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October 1, 2021

Qualtrics Completes Acquisition of Clarabridge

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September 22, 2021

DXC Technology Collaborates with Qualtrics to Transform the Modern Workplace Experience

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September 21, 2021

Qualtrics Completes IRAP Assessment and Establishes Dedicated Public Sector Business Unit in Australia & New Zealand

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September 21, 2021

EY announces EY Qualtrics Experience Management competency to transform people, customer and brand experiences

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September 15, 2021

K-12 Schools Are Leveraging Qualtrics To Put Students At The Center Of Their Back-To-School Plans

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September 9, 2021

Top Corporate Executives Expect Rising Costs and Major Business Changes as Pandemic Continues

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September 7, 2021

Bank Neo Commerce Uses Qualtrics to Personalize and Improve the Digital Banking Experience

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September 6, 2021

Qualtrics Announces Significant Expansion Plans to Support Customer Growth Across EMEA

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August 30, 2021

Qualtrics Launches EX25, Modernizing the Approach to Managing the Employee Experience

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August 30, 2021

IHiS Selects Qualtrics to Understand and Optimise Customer Experience for HealthHub

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August 27, 2021

As COVID-19 Cases Increase, Organizations Turn to Qualtrics to Help Keep Employees Safe in the Workplace

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August 24, 2021

Qualtrics Introduces Brand Impact Simulator to Help Build Brands that Attract and Engage New Customers

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August 24, 2021

More Than Half of Parents Say Their Kids Experienced Signs of Depression or Anxiety for the First Time During the Pandemic

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August 18, 2021

New Partnership Between Mercer and Qualtrics to Help Organizations Create Impactful Employee Experience and Benefits Programs

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August 17, 2021

Most People Support Vaccine Mandates in Schools and Workplaces as Delta Variant Spreads

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August 16, 2021

Qualtrics and Rolling Arrays Partner to Help Organizations Across Southeast Asia Deliver World-Class Customer and Employee Experiences

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August 11, 2021

As Delta Variant Spreads, Most Parents Would Support School Closures, New Qualtrics Study Finds

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August 11, 2021

Michael Hill Embarks on Experience Transformation with Qualtrics to Address Evolving Employee and Industry Expectations

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August 10, 2021

Qualtrics Named Top 10 Most Innovative Companies for the Third Consecutive Year in Annual Industry Report

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July 29, 2021

Qualtrics Announces Definitive Agreement to Acquire Clarabridge

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July 27, 2021

Mental Health, Flexibility for Parents, and Leadership Opportunities for Women Will Shape the Future of Work, New Qualtrics and theBoardlist Study Finds

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July 26, 2021

Leading Organizations Around the World Choose Qualtrics to Deliver Breakthrough Experiences for Customers and Employees

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July 21, 2021

Beneva Chooses Qualtrics to Create Holistic and Personalized Customer Experiences

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July 14, 2021

Qualtrics Launches Experience Design Hybrid Work and Workplaces Solutions, Helping Companies Thrive in the New World of Work

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July 8, 2021

Banco Galicia Chooses Qualtrics to Personalize Employee Experience and Create a Data-Driven Culture

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June 23, 2021

New Qualtrics Study Finds Over 50% of Leaders are Seeking New Jobs Post-Pandemic

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June 16, 2021

EY, SAP, and Qualtrics bring leading edge technology to the fight against COVID-19

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June 10, 2021

Qualtrics Launches New Solutions to Help Companies Design Digital Experiences that Attract and Retain Loyal Customers

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June 1, 2021

Qualtrics Announces Significant Expansion Plans to Support Customer Growth Across Asia Pacific and Japan

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May 27, 2021

Qualtrics Announces Spotlight Insights to Give Leaders Automated and Actionable Insights on Employee Feedback

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May 27, 2021

Okinawa City Chooses SAP and Qualtrics to Put Residents at the Center of Vaccine Operations

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May 20, 2021

Qualtrics Customers Complete a Record Number of Actions on the XM/OS, on Track for 1.5 Billion Actions in 2021

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May 17, 2021

Leading Organizations Around the World Choose Qualtrics to Power Their Experience Transformations

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May 3, 2021

New Qualtrics Study Reveals What Global Consumers Want in the Post-Pandemic World

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April 29, 2021

Qualtrics Introduces New Customer Care Command Center to Help Organizations Build and Retain High-Performing Customer Service Teams

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April 28, 2021

Qualtrics Launches Candidate Experience to Help Organizations More Effectively Recruit Top Talent

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April 26, 2021

Qualtrics Chosen by Stanford Health Care to Transform the Health System’s Patient Experience Program

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April 21, 2021

Qualtrics Reports First Quarter 2021 Financial Results

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April 14, 2021

SingPost Selects Qualtrics to Understand and Respond to Rapidly Changing Customer Behaviours

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April 13, 2021

Qualtrics Introduces New Innovations that Empower Companies to Create the Products, Services, and Experiences Customers Want Now and Next

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April 13, 2021

Qualtrics Announces XM/OS, the Operating System for Experience Management to Help Businesses Design and Improve Breakthrough Experiences in the New World of Work

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April 12, 2021

New Qualtrics Study Reveals What Experiences Employees and Customers Want in the Future of Work

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April 7, 2021

Qualtrics and IBM Japan Expand Strategic Partnership

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April 6, 2021

ServiceNow and Qualtrics Combine Powerful Workflows and Experience Data to Help Companies Deliver Next-Generation Experiences

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April 1, 2021

Qualtrics Announces New Customer Experience Solutions to Help Organizations Attract Customers and Increase Loyalty in a Post-Pandemic Era

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March 31, 2021

New Study from Qualtrics Reveals a Majority of Employees Support Vaccine Mandates

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March 23, 2021

Harry Rosen Chooses Qualtrics to Personalize Experiences and Boost Engagement for Customers and Employees

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March 18, 2021

Qualtrics’ WorkDifferent Event to Feature 7-Time Super Bowl Champion Tom Brady and Sessions with Leading Brands Who are Reimagining the Future of Work

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March 9, 2021

Qualtrics Reports Fourth Quarter and Full Year 2020 Financial Results

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March 8, 2021

5 For The Fight Commemorates Milestone Anniversary with Virtual World Record Attempt

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February 23, 2021

Qualtrics Announces New Solution and Strategic Partnership with Korn Ferry to Help Organizations Increase Diversity, Equity, and Inclusion in the Workplace

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February 18, 2021

State and Local Governments Across the U.S. Now Using Qualtrics to Put Experience at the Center of their Vaccine Response

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February 12, 2021

Qualtrics Launches New Integration to Help Healthcare Providers Deliver Personalized and Compassionate Patient Experiences

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February 3, 2021

Astro elevates customer experience with Qualtrics

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February 2, 2021

Qualtrics Announces Winners of the 2020 XM Breakthrough Artist Awards, Celebrating Companies That Have Created Breakthrough Experiences with QualtricsXM

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January 28, 2021

Qualtrics Announces Pricing of its Initial Public Offering

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January 14, 2021

Qualtrics Expands its Leadership Team with the Addition of Veteran HR, Corporate Development, and Communications Executives

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January 11, 2021

Qualtrics Expands its Leadership Team with the Addition of Veteran Technology Executives

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December 18, 2020

Cloudflare Opts for Qualtrics BrandXM, the Software that Drives Increase in Brand Loyalty

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December 10, 2020

Qualtrics’ Annual Employee Experience Trends Report Finds That ‘Belonging’ Will Drive Engagement in 2021

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December 3, 2020

New Study from Qualtrics and PwC Reveals How CIOs are Future-Proofing the Workforce Technology Experience

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December 2, 2020

Qualtrics Named a Leader in 2020 Gartner Magic Quadrant for Voice of the Customer

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November 23, 2020

Qualtrics announces Singapore data centre in support of businesses and governments across Southeast Asia

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October 28, 2020

SAP and Qualtrics Introduce Qualtrics® XM for Suppliers to Enhance the Source-to-Pay Experience for Procurement Solutions from SAP

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October 26, 2020

Qualtrics Unveils Next Wave of Experience Management Innovations that Transform Organizations’ Listening Programs into Systems of Action

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October 21, 2020

Community Health Network Chooses Qualtrics as Their Preferred Provider to Modernize the Patient Experience

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October 20, 2020

Qualtrics Announces a Breakthrough End-to-End Automated Solution for Vaccine Management + Citizen Experience

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October 15, 2020

Invitae Opts for Qualtrics CoreXM, Which Empowers Companies to Shift from Measurement to Action

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October 15, 2020

Tesco Lotus appoints Qualtrics to improve the experience for its millions of customers

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October 14, 2020

Univision Selects Qualtrics BrandXM, the Technology that Transforms Brands into Icons

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October 13, 2020

SHL Opts for Qualtrics EmployeeXM

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October 13, 2020

Qualtrics Introduces Comprehensive Healthcare Solution for Community Hospitals

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October 13, 2020

Traveloka Chooses Qualtrics EmployeeXM

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October 6, 2020

Portland Trail Blazers Selects Qualtrics CustomerXM to Deliver Exceptional Fan Experiences

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October 1, 2020

Teladoc Selects Qualtrics CustomerXM

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September 30, 2020

Netsmart Technologies Picks Qualtrics CoreXM

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September 29, 2020

Patreon Chooses Qualtrics BrandXM

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September 29, 2020

5 For The Fight Announces Inaugural Class of Cancer Research Fellows at Huntsman Cancer Institute

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September 23, 2020

Qualtrics Announces Delighted AI, a Machine Learning Engine to Automate Every Step of the Customer Feedback Process

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September 23, 2020

Brown University Professor Emily Oster and Qualtrics Partner with School Superintendents and Principals Associations to Launch the National COVID-19 School Response Dashboard

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September 22, 2020

American Heart Association Selects Qualtrics CoreXM

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September 16, 2020

Zalando SE Chooses Qualtrics EmployeeXM

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September 15, 2020

OSIsoft Picks Qualtrics CoreXM

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September 14, 2020

Qualtrics Announces Partnership with Safe & Reliable Healthcare to Accelerate Healthcare Experience Transformation

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September 8, 2020

Hain Celestial Opts for Qualtrics EmployeeXM

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September 7, 2020

Honda Motor Europe Limited Chooses Qualtrics BrandXM

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September 2, 2020

Devoted Health Selects Qualtrics CustomerXM to Improve Member Experiences

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September 2, 2020

Changi Airport Group Chooses Qualtrics EmployeeXM

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August 27, 2020

Qualtrics and Character Lab Partner to Launch the “Return to Learn Pulse”, a Well-Being Assessment for Educators

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August 27, 2020

Qualtrics Introduces the “Return to Learn Hub” to Help Educational Institutions Reopen Safely and Respond Quickly to Changing Learning Environments

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August 27, 2020

iD Fresh Food Selects Qualtrics CoreXM

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August 24, 2020

Qualtrics Introduces Advanced Analytics to BrandXM, Helping Companies Deliver More Personalized Consumer Experiences

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July 30, 2020

CHRISTUS Health Selects Qualtrics CustomerXM to Transform Their Patient Experience Program

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July 26, 2020

SAP Announces Intent to Take Qualtrics Public

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July 23, 2020

Qualtrics Announces Work Different: A Digital Event to Help Organizations Reimagine the Future of Work

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July 23, 2020

Sri Sri Institute for Advanced Research Selects Qualtrics CoreXM

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July 22, 2020

Uber UK Picks Qualtrics CoreXM

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July 21, 2020

NewtonX Selects Qualtrics CoreXM

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July 21, 2020

Hang Seng Bank Chooses Qualtrics CustomerXM

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July 16, 2020

Sun Pharmaceutical Industries Chooses Qualtrics EmployeeXM

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July 9, 2020

Qualtrics Announces New Program that Raises the Industry Standard for XM Certification

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July 7, 2020

Qualtrics Launches the XM Institute, the Leading Destination for Experience Management Leaders and Professionals

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July 2, 2020

ABeam joins the Qualtrics Partner Network

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July 1, 2020

Qualtrics Strengthens Video Feedback Capabilities with Enhanced Voxpopme Integration

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June 22, 2020

Qualtrics Introduces Contact Tracing Solution to Help State and Local Governments Control the Spread of COVID-19

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June 11, 2020

Qualtrics Announces New Telehealth Solution to Help Healthcare Organizations Optimize the Patient Experience

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June 8, 2020

Qualtrics Launches Solutions to Lead the Effort in Helping Universities and School Districts Reopen Safely and Confidently

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June 4, 2020

Qualtrics Hires Chief Industry Advisor for Technology, Media, and Telecommunications to Help Organizations Drive Business Impact with Experience Management

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May 12, 2020

Qualtrics Announces Powerful New Capabilities to Help Move Brands Beyond Measurement To Cultures That Take Decisive Action To Close Experience Gaps

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May 12, 2020

Qualtrics Appoints Global Industry Leader for Education to Transform Academic Experiences for Schools and Universities

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May 11, 2020

5 For The Fight Invites 5,000 People Across the World to Get Active During the Month of May in the ‘Do 5 Challenge’ to Support Cancer Research

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May 5, 2020

New Qualtrics Study Finds 2 out of 3 Americans Say They are Not Comfortable Returning to the Workplace Right Now, and Nearly Half Believe We Will ‘Never Get Back to Normal’

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May 5, 2020

5 For The Fight Launches Fellowship Program at Huntsman Cancer Institute to Attract New Talent to the Fight Against Cancer

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April 27, 2020

Qualtrics Launches its COVID-19 Assessment, Testing, and Case Management for the State of Nebraska

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April 22, 2020

Qualtrics Announces Instant Customer Feedback, a New Amazon Business Prime Benefit, Powered by Delighted

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April 21, 2020

Qualtrics Launches COVID-19 Assessment, Testing, and Case Management Solution for the State of Iowa

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April 9, 2020

EY, SAP, and Qualtrics Collaborate to Bring Resources to Governments Around the World to Help in the Fight Against COVID-19

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February 24, 2020

Jazz to Host “5 For The Fight Night” on Feb. 26

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December 12, 2019

Qualtrics Announces Game Changing Technology that Helps Organizations Develop a Culture of Experience Management––Automated Customer Alerts and Recommended Company Actions, Delivered in Real Time Directly to Employees’ Mobile Devices

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December 11, 2019

Qualtrics Announces 200 Additional Tech Jobs in the Dallas Area

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December 10, 2019

Booz Allen Hamilton and Qualtrics Collaborate to Create a New Standard for Federal Experience Management

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December 3, 2019

Qualtrics Announces EmployeeXM for IT, an Industry-First Experience Management Solution to Serve IT Executives

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November 25, 2019

Meridian West Selects Qualtrics To Help Its Financial Services Clients Become More Customer-Centric

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November 21, 2019

Qualtrics to Double the Size of Utah Co-Headquarters, Creating 1,000+ New Tech Jobs; Expansion Includes 40,000 Square Foot On-site Daycare Focused on STEM Education

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November 13, 2019

Qualtrics Announces 200 New Tech Jobs in Chicago, Adding to the Fast-growing Tech Ecosystem in Downtown

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November 6, 2019

Qualtrics Announces the XM Healthcare Advisory Board to Accelerate Experience Management Solutions for the Industry

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November 5, 2019

Qualtrics BrandXM Unlocks New Capabilities to Transform How Companies Deliver on their Brand Promise

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October 29, 2019

Miami-Dade County Uses Qualtrics to Deliver Award-Winning Experiences for County Residents

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October 28, 2019

Jazz to Host “5 For The Fight Night” on Oct. 30

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October 24, 2019

Qualtrics Renews Jersey Patch with Utah Jazz through 2023, Continues Donating the Patch to 5 For The Fight

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October 22, 2019

Lotte Data Communications Joins Qualtrics Partner Network to Help Businesses Deliver Better Customer Experiences

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October 14, 2019

Total Economic Impact Study for Qualtrics CustomerXM Shows Over 630 Percent Return on Investment over Three Years

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October 10, 2019

Qualtrics Launches CoreXM, the Most Advanced Enterprise Insight Platform and the Foundation of Experience Management

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September 25, 2019

Qualtrics Announces New Downtown Seattle Building Named Qualtrics Tower and Will Create over 1,500 New Jobs in the Region

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September 25, 2019

Skanska’s 2+U Office Space Now 100 Percent Leased with Addition of 275,000 Square-Foot Lease from Qualtrics

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September 18, 2019

Qualtrics Introduces New Capabilities to turn Feedback into Conversations

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September 17, 2019

EY Joins the Qualtrics Partner Network to Help Companies Drive HR Transformation with Experience Management

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September 11, 2019

Qualtrics Demonstrates Continued Investment in Asia Pacific and Japan

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August 29, 2019

Royal Care Connect Selects Qualtrics To Simplify and Improve Patient Experience

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August 28, 2019

Broad River Retail Taps Qualtrics CustomerXM to Deliver Breakthrough Customer Experiences

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August 27, 2019

Ananda Development Chooses Qualtrics EmployeeXM to Design and Deliver Exceptional Employee Experiences

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August 21, 2019

Qualtrics Named Top 10 HR Software Provider in Newsweek’s “Best Business Tools” Ranking

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August 20, 2019

Urban Outfitters Selects Qualtrics to Advance Customer Experience Leadership in Retail

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August 1, 2019

Qualtrics Adds Powerful Enhancements to Conjoint XM Solution

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July 31, 2019

Cross Hotels & Resorts Partners with Qualtrics to Create a New Employee Experience Program

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July 29, 2019

Qualtrics EmployeeXM Announces Guided Action Planning and New XM Solutions with Built-in HR Expertise from Over 50 People Science Experts Worldwide

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July 23, 2019

Qualtrics further expands EX expertise in Asia Pacific and Japan

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July 17, 2019

City of Orlando Uses Qualtrics to Improve Local Services and Increase Resident Trust

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July 16, 2019

Leading Communications Provider Leverages Qualtrics to Power Its Global Customer Experience Program

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June 27, 2019

Qualtrics Announces New Survey Programming Capabilities to Accelerate Modern Research

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June 26, 2019

Qualtrics Recognized as Top Rated Customer Experience Management Platform by TrustRadius

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June 17, 2019

Global “5 For The Fight Month” Campaign Culminates in $1M Raised for Cancer Research

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June 13, 2019

Qualtrics CustomerXM Sees Record Growth As World’s Leading Brands Select Qualtrics to Deliver Breakthrough Experiences

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June 11, 2019

Qualtrics Goes From Strength to Strength in Asia Pacific and Japan

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June 4, 2019

Qualtrics To Host 25,000 Experience Management Leaders on Global Tour

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May 30, 2019

Qualtrics Announces New XM Integration with Adobe Experience Platform Launch

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May 22, 2019

Qualtrics Announces New AI Capabilities to Improve the Quality of Research Insights

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May 20, 2019

Qualtrics Launches On-Demand Learning Platform to Help Organizations Master Experience Management

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May 15, 2019

Space Matrix Partners with Qualtrics to Redefine the Customer Experience Journey

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April 29, 2019

Overstock Selects Qualtrics EmployeeXM™ to Improve Employee Experiences for their Organization Worldwide

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April 26, 2019

Qualtrics EmployeeXM™ Introduces the Employee Benefits Optimizer to Empower HR Decision Makers with Real-Time Data and Insights on Employee Benefits and Compensation

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March 7, 2019

Qualtrics Announces XM Breakthrough Artist Awards to Celebrate Teams Designing Breakthrough Experiences and Delivering Breakthrough Business Results

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March 7, 2019

Qualtrics Announces Launch of the Qualtrics Developer Platform

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March 6, 2019

Qualtrics Announces New Industry-Leading Data Privacy and Governance Capabilities

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March 6, 2019

Qualtrics Adds More Power, Intelligence and Automation to its Market Leading Insights Product

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March 6, 2019

Qualtrics Empowers Companies to Take Control of Brand Strategy

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March 6, 2019

Qualtrics Partner Network Grows to Over 100 Global Members and Expands into Five Programs in its First Year of Revolutionizing Customer, Employee, Brand and Product Experiences for Organizations Worldwide

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March 6, 2019

Korn Ferry & Qualtrics Announce New Partnership to Build a Global Delivery & Advisory Service to Improve Employee Experience Programs at Scale

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March 6, 2019

Bain & Company Launches NPS Prism, A New Business To Help Companies Create Game-Changing Customer Experiences

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March 6, 2019

Deloitte Digital Joins Forces With SAP and Qualtrics to Elevate the Human Experience

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March 6, 2019

Qualtrics Expands on Largest Benchmark Library for Experience Management with Addition of Industry-Leading XM Benchmarks and Custom Market Research

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March 6, 2019

Qualtrics Announces Innovations in Mobile, B2B, Voice and Prescriptive Insights to Accelerate Customer Experience Industry

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February 19, 2019

World’s Best Companies Turn to Qualtrics to Power Employee Experiences

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January 29, 2019

Qualtrics Continues Automotive Industry Leadership with Appointment of Industry Veteran David Mingle

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December 12, 2018

Qualtrics Named to Prestigious Lists for Best Company Culture, Best CEO, and Best Companies for Women

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October 17, 2018

Qualtrics Expands XM Solutions Capabilities To Help Organizations Close Experience Gaps Faster

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September 19, 2018

Qualtrics and Kantar Extend Their Customer Experience Partnership to Include Employee Experience Offering

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September 12, 2018

Qualtrics Enhances HR Offering by Introducing an Automated Employee Feedback Loop and Innovative Mobile Reporting

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June 8, 2018

Tango Card Announces Integration With Qualtrics to Enhance the Incentive Management Experience

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June 7, 2018

Qualtrics Selected for Prestigious Innovation Award by Morgan Stanley

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May 16, 2018

Qualtrics Announces Strategic Partnership with IBM

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May 7, 2018

Qualtrics Introduces Mobile In-App Software Development Kit for Leading Customer Experience Platform

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May 2, 2018

J.D. Power and Qualtrics Create Alliance to Provide Strategic Customer Experience Solutions

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April 12, 2018

Qualtrics Acquires Delighted, Extending Its Market Leadership in Customer Experience

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April 10, 2018

Qualtrics 5 For The Fight Campaign Named a World Changing Idea Awards Finalist By Fast Company

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April 6, 2018

Qualtrics XM Platform™ Wins Temkin Group Customer Experience Vendor Excellence Award

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April 4, 2018

Qualtrics Named Winner of 2018 CRM Service Awards for Second Year in a Row

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