Connectors Account Settings

Suite
Customer Experience
Product
Qualtrics
What's on this page

About Connectors Account Settings

While in the Connectors section of XM Discover, you can set various settings for your account. These settings only affect your experience while using Connectors.

To access your account settings, click the user icon in the top right corner and then select Account Settings.

clicking the user icon and going to account settings
clicking the user icon and going to account settings

You can then navigate to the different sections of your account settings:

Qtip: You must have the “Administer Connectors” permission enabled to manage account settings.

Connected Sources

Account Administrators can manage the credentials used for integrations in the Connected Sources section of account settings.

the connected sources section of account settings
the connected sources section of account settings
Click Edit next to a set of credentials to edit the credentials. See the documentation for the specific integration for more information about the credentials required for that integration.
Qtip: The type of integration is listed in the “Source” field.
Click Remove to delete the credentials.
Attention: When you delete credentials, they will no longer be available to use when creating jobs for that integration. Click Delete in the pop-up window if you are sure you want to delete the credentials.
the delete credentials warning
the delete credentials warning

Connector Properties

Account Administrators can enable and disable the different integrations available in your account in the Connector Properties section of account settings.

the connector properties section of account settings
the connector properties section of account settings

You can switch a toggle “on” to enable its associated integration or switch the toggle “off” to disable it.

API Access Management

You can manage the API tokens associated with your account in the API Access Management section of account settings.

adding a new api token in account settings
adding a new api token in account settings
Click New Token to create a new API token. This token will be added to the table on the page for you to copy.
To delete a token, click Remove.
Attention: When you delete a token, all integrations that use the token will stop working. Click Delete in the pop-up window if you are sure you want to delete the token.
the delete api token warning
the delete api token warning

Translate Account Settings

You can translate incoming data before it is saved in XM Discover. This is useful if your collected data is in a different language than the one you’d like to analyze it in.

Attention: This feature uses Google Cloud to translate incoming data and is only available for non-conversational data (e.g., reviews, survey responses, social posts).
Navigate to the Translate Account Settings section of account settings.
adding translations in account settings
adding translations in account settings
Switch on the toggle at the top of the page.
Enter the Project ID of your Google Cloud project.
In the Client Email field, type the email associated with your Google Cloud account.
Enter the Private Key from your Google Cloud account.
Click Save.

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