Call Center Calculator | Qualtrics

Contact Center Cost Savings Calculator

See how you could reduce your operating costs and improve the customer experience with experience management.

Just fill out the details below to see how much you can save. We’ve included some industry standards for you already, but for a more accurate calculation, simply update them with your organisation’s figures.

How many call does your team handle on average per day?

What’s your average cost per call?
 

£

What’s your current Average Handling Time (AHT)?

seconds

How many agents do you currently employ?

What’s your current employee attrition rate?

%

Move the sliders to see how your improvements can deliver back to the bottom line.

Reduction in number of calls

0%
0%

Reduction in Average Handling Time (AHT)

0%
0%

Reduction in employee attrition

0%
0%

Based on the information you’ve provided, in the first year, experience management could save you:£0

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