Magic By Design: Discover How You Empower EVERYONE In Your Organisation To Create Magical Experiences

DISNEYLAND® PARIS EXECUTIVE FORUM

It turns out those magical, unforgettable, tell-all-your-friends experiences don’t happen by accident. They happen by design.

In this exclusive event, explore how innovative strategies combined with new AI technology enables ANY organisation – and EVERY employee – to create experiences that inspire and excite. As well as drive customer loyalty and increased employee engagement.

• See how you make customer-centricity a way of life for every one of your people with CX legend Bruce Temkin guiding this highly interactive learning event


• Dive into what your people want in 2024 and beyond, with one of Qualtrics’ leading employee experience strategists Sally Winston


• Hear from guest speaker Rahaf Harfoush – author of The Decoded Company – on how AI presents organisations with an unparalleled opportunity to connect with employees and unleash their creativity


• Connect with other business leaders during dinner, drinks, or your tour of Disneyland® Paris itself


• Get VIP access to Disneyland® Paris including your own dedicated tour guide and explore how Disney builds customer journeys with clear intention and purpose

Agenda:

Wednesday, 15 November

6.15 – 7.00 // Meet & Greet

7.00 – 9.30 // Dinner & Fireworks Show

Stay in Disney Hotel New York® – The Art Of Marvel

Thursday, 16 November

8.30 – 8.45 // Arrival & Coffee

8.45- 8.50 // Introduction by Stephanie Barton | Managing Director EMEA, Qualtrics

8.50 – 9.15 // Bruce Temkin | Head of the Qualtrics XM Institute: Overview of today’s learning journey

9.15 – 10.00 // Sally Winston | Head of Solutions Strategy EMEA

10.00 – 10.15 // Coffee Break

10.20 – 11.20 // Rahaf Harfoush | Leading thinker on AI and creativity, and author of The Decoded Company and Hustle & Float

11.20 – 12.30 // Bruce Temkin | Head of the Qualtrics XM Institute: Ingredients for making magic moments

12.30 – 13.30 // Lunch

13.30 – 15.45 // VIP tour of Disneyland® Paris

16.00- 17.00 // Bruce Temkin | Head of the Qualtrics XM Institute: Experience Recap with Bruce

17.00 – 18.00 // Drinks Reception

Location:

Disney Hotel New York® – The Art Of Marvel
Disneyland® Paris

Cost:

Free

Speaker:

 

Stephanie Barton

Managing Director EMEA, Qualtrics

 

 

 

Rahaf Harfoush

Leading thinker on AI and creativity, and author of The Decoded Company and Hustle & Float

 

 

Bruce Temkin

Head of the Qualtrics XM Institute

 

 

Sally Winston

Head of Solutions Strategy EMEA