Discover how the Middle East's biggest brands create breakthrough experiences during uncertain times

Experience Dubai

At Experience Dubai, hear from top brands and Qualtrics leaders on how you break through the noise and solve the biggest challenges facing your business. From employee burnout to skyrocketing consumer expectations, we’ll look at how you get laser-focused on the experiences that will help you keep customers and employees – and keep them happy.

Throughout the event, you’ll get the chance to connect with peers, share ideas, and learn how other businesses are designing experiences that deliver real ROI.

• Explore how superior experiences are the differentiating factor for brands during tough times


• Hear from Bruce Temkin on how leaders navigate upheaval and continue to deliver for customers and employees


• Discover how top brands are able to focus on what matters most to their customers and employees


• Take a look at the technology that helps you to turn vast amounts of customer data into action

Agenda:

9.00AM– 10.00AM – Registration & Breakfast

10.00AM  – XM: The New Competitive Advantage // William O’Neill – Head of Middle East at Qualtrics

10:30AM – Customer story with New Metrics and PROVIS // Ahmed ElSaadi – CX Director at Provis & Rami Haffar – Principal Analyst at New Metrics

11.00AM  –  Navigating Uncertain Times // Bruce Temkin, Head of XM Institute

11.30AM –  Networking Break

12.00PM – Customer Story with Majid Al Futtaim // Gregoire Charpe-Civatte – Group Director CX & Innovation at MAF

12.30PM – Connecting the Employee and Customer Experience // Qualtrics Solution Strategists

1.00PM – Networking Lunch

Location:

The Address Dubai Mall, Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai

Cost:

Free

Additional Session

2.00PM – Procurement Extra Session – please contact yusdis@qualtrics.com to register