The Forrester Wave™: Customer Feedback Management Platforms– Q2 2017
QUALTRICS NAMED AS A CUSTOMER FEEDBACK MANAGEMENT (CFM) ‘LEADER’
Check out Forrester’s report on CFM Platforms, evaluating all the players that matter in the space.
We achieved the highest score in the ‘client experience and success’ and ‘client understanding’ criteria. According to the report, our clients love that we’re ‘customer-centric and eager to accommodate them’ and they love ‘the speed of innovation’ too.
We also earned top ranking for our capabilities to solicit feedback including digital, SMS and in-app feedback.
Download your complimentary copy of ‘The Forrester Wave: Customer Feedback Management Platforms, Q2 2017’