How did Porsche transform its customer experience?
When Porsche found themselves at no. 26 out of 33 in JD Power’s customer experience league table, it was the catalyst for a complete transformation.
They knew they needed to do more than just offer the ultimate driving experience – their customers expected the same attention to detail at every touchpoint.
Find out how they approached a transformation that saw them ranked the number 1 premium brand for customer satisfaction.
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