Leonie Webinar: CX + EX Journey | Qualtrics

Discover how you connect your employees to your CX program

In our latest customer experience research, we discovered that the key drivers of superior CX revolve around employees – whether it’s having knowledgeable staff, or empowering staff to make decisions on their own. In this webinar, Leonie will explore the power of frontline staff in CX, and how you use journey mapping to create a meaningful link between employees and customers. Learn more about Qualtrics