Qualtrics MasterSessions Europe



Discover how your trust can transform its results by transforming its culture




Presented by:
Daniel Elkeles // Chief Executive at Epsom and St Helier University Hospitals NHS Trust
Tim Keogh // Global Leader in Culture Transformation, April Strategy
Lisa Thomson // Director of Communications and Patient Experience at Epsom and St Helier University Hospitals NHS Trust

Available on demand now!


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What’s covered in the webinar?


If you’re using the same old methods to improve results in your trust, it’s time to try something new. In this webinar, discover how one NHS Trust transformed patient experience and improved its CQC rating, all by changing its culture - and quickly. Told by key players in the transformation - including the Chief Executive - this is the story of how the trust involved thousands of people in co-creating a new culture, and successfully embedded it into everything it does.