Preview the CX technology digital leaders have turned to
Despite heavy investments in digital technology and transformation over the last decade, research indicates that most brands are still underdelivering in digital. In fact, four out of five consumers say the experience they get from businesses over digital channels isn’t good enough.
In this short demo, you’ll see how Qualtrics CustomerXM for Digital is helping brands listen to their customers across the digital journey, understand their feedback—its actionability and business impact, and act on that feedback to increase conversion and drive innovation.
During this demo webinar, you will preview how to:
Use targeted listening to identify experience gaps across the digital journey
Take action on customer sentiment and verbatim feedback to improve conversion
Improve brand perception and your app store ranking by improving the in-app experience
Principal Solutions Consultant, Qualtrics
Georgina is focused on helping customers visualise how Qualtrics XM can offer innovative and unique ways to bring the customer or employee experience into the focus of all decisions taken within their organisation. Georgina has been helping customers realise how technology can transform their working practices for a number of years - showcasing specific capabilities to effectively align with unique customer requirements. Before joining Qualtrics and the world of Experience Management, Georgina focused on Professional Services Automation solutions, built on Salesforce .