THE RESEARCH ROOM - 2.00-5.00PM
Tim Farmer //
Head of CoreXM Solution Strategy EMEA, Qualtrics
Breakthrough experiences don’t happen by accident. They’re the result of research teams turning vast amounts of data into concrete action. Here’s how tech is fuelling their work.
Monica Todd //
Director of Customer Research
The FT has always had plenty of feedback. Find out how consolidating all of it has transformed the way its product development team operates, putting customers at the heart of its roadmap.
Carol Haney //
Head of Research and Data Science, CX, Qualtrics
Time to get nerdy. Discover how you can marry customer feedback with syndicated data to optimise experience, increase loyalty and capture market share..
The health and safety of our customers, employees, and partners is our highest priority.
After careful consideration, and in light of the ongoing coronavirus (COVID-19) developments, we are postponing all of our global X4 events to early autumn. Rescheduling our events in Salt Lake City, London and Sydney will enable us to provide the experience that our customers, partners, and employees expect and deserve in a safe environment.
We remain excited to host you later this year and will get back to you with more information on specific dates in the coming weeks. The latest information will always be available at qualtrics.com/uk/x4europe/
We hope to see you at X4 London in the autumn. Until then, stay safe and healthy.
The X4 London Team
Be inspired by Experience Management. Hear from a world-leading experience brand, some of Qualtrics’ leading thinkers, plus the first Briton to walk in space.
Space walks, science lessons and even running a marathon in orbit - Tim Peake’s mission to the International Space Station captivated millions of people. Join his keynote for a unique insight into the life of an astronaut.
Delve deeper into XM. Join our brand-new style of breakout - based on your 2019 feedback - to hear detailed customer stories and in-depth masterclasses run by our team of XM Scientists.
Expand your XM network. Build relationships and share ideas with executives and XM visionaries from across Europe.
Join your fellow XM leaders for an evening reception, with fantastic food and drink, a view over the River Thames, plus live entertainment and games.