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The innovations for making business more human

Zig Serafin, Qualtrics CEO

Hear why organizations should be tuning into the places people are already describing their pain and work to truly understand what they need

Sessions and event resources

Full Session

Full Session

The inspiration & innovations that are making business more human

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XM in Action

XM in Action

Visit the XM in Action hub for expert-led deep-dive product demos

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Malcolm Gladwell with Stephanie Mehta

Malcolm Gladwell with Stephanie Mehta

Untangling the contradictions
in conversation

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Brad Anderson

Brad Anderson

CrossXM: Understanding the interconnectedness of
experience management

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Dr. Sebastian Projahn

Dr. Sebastian Projahn

Making employees a differentiator at adidas

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Brad Anderson

Brad Anderson

A smarter way to listen to
your employees

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Ellen Loeshelle

Ellen Loeshelle

Improving agent effectiveness and customer satisfaction in the Contact Center

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Michel Feaster

Michel Feaster

Humanising feedback at scale

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