"If we don't get this right,
we're out of the business"

CUSTOMER. EMPLOYEE. BRAND. PRODUCT. THE CORE EXPERIENCES OF YOUR BUSINESS UNDER ONE ROOF

Keith Fletcher
Head of Customer Experience at E.ON

‘This is a burning platform - if we don’t get this right, we’re out of business’

That’s how E.ON’s head of Customer Experience describes the challenge facing utility companies today.

It’s never been easier to switch energy provider, so how do you go above and beyond in one of the most competitive markets to deliver a customer experience that keeps customers loyal? Join us at X4 Europe to hear E.ON's story.

Register Now

See last years highlights:

Register now:

2018 SPEAKERS

Ryan Smith

CEO and co-founder, Qualtrics

Kim Scott

CEO Coach & New York Times bestselling author of Radical Candor

Dr. Peter Lovatt

Delightfully Irreverent
Dance Psychologist

Carl Tabisz

Senior Engagement Manager, Asda

Orla Dolan

CEO, Breakthrough Cancer Research

Amy Vetter

Digital Insights Manager, Samsung

Keith Fletcher

Head of Customer Experience, E'ON

Julie Larson-Green

Chief Experience Officer, Qualtrics

Jose Antonio Lombardia

CMO, DIA

Loraine de Vries-Brilman

Customer Service Manager, Euroflorist