High Tech Experience
Chloe Gottlieb //
Director, Product Design
AI is a game-changer — but only if it’s used to enable humans. Learn how Google is combining AI and human creativity to create product breakthroughs.
Panel Discussion //
This interactive panel of HR leaders from Zoom, Tripadvisor and Southwest will reveal what it takes to become a Best Place to Work.
Ana Rocca //
Head of US Research & Insights
The Uber platform facilitates countless experiences for riders and earners. Learn how data and insights drive everything from new product breakthroughs like Uber Comfort to driver loyalty programs to keep Uber ahead of the game.
Brad Olson //
SVP, Member Experience
Every part of the member experience is meticulously designed to deliver breakthrough moments. Find out how it’s driven Peloton’s meteoric rise to disrupt the fitness industry.
Mary Raleigh //
Head of Team Playbook
The way we build experiences is changing. Confront old norms around workplace “experience,” so that you can build better human experiences for the future.
Melissa Schmidt, PhD //
Director of Research
When the market shifts beneath you, you need to respond — and fast. Learn how Autodesk put the digital experience at the heart of its shift from boxed software to a truly modern digital platform.
Patrizio Spagnoletto //
SVP, Subscriber Growth
Increased competition makes it harder than ever to cut through. See how breakthrough brand experiences are helping Hulu sustain its strong subscriber growth.
The health and safety of our customers, employees, and partners is our highest priority.
After careful consideration, and in light of the ongoing Coronavirus (COVID-19) developments, we are postponing X4 to early fall. Rescheduling the 16,000 attendee event will enable us to provide the experience that our customers, partners, and employees expect and deserve in a safe environment.
We remain excited to host you later this year and will get back to you with more information on specific dates in the coming weeks. Your registration will automatically be applied to the rescheduled event. The latest information will always be available at x4summit.com.
Please take a moment to let us know if you have any questions regarding your registration here. Your voice matters, and we care about your feedback.
We look forward to hosting you in the fall. Until then, stay safe and healthy!
Ryan Smith, CEO & Kylan Lundeen, CMOFor more information click here >
Choose from over 60 breakout sessions led by the world’s most iconic experience brands as they share the tips and tricks behind breakthrough customer, employee, brand, and product experiences.
The legendary X4 Warehouse Party, Five for The Fight Night and a private concert with multi-platinum rock legends The Killers — events don’t get more entertaining than this!
Build lasting relationships and share ideas with executives and XM practitioners from the world’s most iconic experience brands.
Join us at Fight Night for an unforgettable evening featuring a street-style dance off, freestyle rap battles, big prizes, and a whole new way to participate in the fight against cancer.
This add-on provides a full day of hands-on training to help you master the skills needed to design, launch, and mature your XM program. Choose from 20 different courses led by our XM Experts.
Become an X4 Insider and be entered to win VIP concert seating
The 2020 X4 Summit will take place at the Salt Palace Convention Center in downtown Salt Lake City, Utah. The address is 100 S W Temple, Salt Lake City, UT 84101.
The majority of the summit, including basecamp training, keynotes, breakout sessions, and evening events, will be hosted at the Salt Palace and other conference space within walking distance. Evening events will include the X4 kickoff reception and parties, while the main concert will happen at the nearby Vivint Smart Home Arena, home of the Utah Jazz.