PREMIERING APRIL 27
Filmed on location in Washington, D.C., Former First Lady and
best-selling author, Michelle Obama.
Reese sits down for an in-depth conversation
on bringing the
voices of women to the forefront of the stories that are being told,
and what she's doing to help close the gender gap in Hollywood.
Filmed on the slopes of Deer
Valley, the Fixer Upper stars chat
about centering the
Magnolia brand at home in Waco, and how
that has led to creating powerfully authentic experiences.
Filmed in London, the preeminent perfumer reflects on the
beliefs that have driven her maverick approach to scent-making
and defined her journey as a creator.
Qualtrics CEO Zig Serafin shares how great companies are
designing the products, brands, services, experiences, and
cultures that move our world forward.
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XM PRODUCT INNOVATIONS
Get a first look at the innovations transforming
customer and employee experiences
Experience Management
Hear every voice, understand every need, and deliver breakthrough experiences at scale
Beth Ard
VP of Customer Experience
Employee Engagement
The technology innovations powering what’s next in the experience of work
Marissa Andrada
Chief People Officer
Customer Care
How XM improves business operations and powers exceptional customer service experiences
Bob Beatty
EVP, Chief Experience Officer
XM in Healthcare
A new era in the patient experience, powered by Experience Management
Julie Washington
CMO / CXO
Experience iD
How personalization at scale creates outstanding experiences and unlocks new growth
Jacob Fenton
VP of Customer Experience
EXECUTIVE
KEYNOTE
Zig Serafin, CEO, Qualtrics // Making Business More Human
FEATURING
Michelle Obama //
A Conversation with Michelle Obama
Reese Witherspoon //
Giving Hollywood a New Voice
Chip + Joanna Gaines //
Authenticity Transforms Experience
Jo Malone //
Rethinking First Impressions