PREMIERING APRIL 27


Filmed on location in Washington, D.C., Former First Lady and
best-selling author, Michelle Obama.

Reese sits down for an in-depth conversation on bringing the
voices of women to the forefront of the stories that are being told,
and what she's doing to help close the gender gap in Hollywood.

Filmed on the slopes of Deer Valley, the Fixer Upper stars chat
about centering the Magnolia brand at home in Waco, and how
that has led to creating powerfully authentic experiences.

Filmed in London, the preeminent perfumer reflects on the
beliefs that have driven her maverick approach to scent-making
and defined her journey as a creator.

Qualtrics CEO Zig Serafin shares how great companies are
designing the products, brands, services, experiences, and
cultures that move our world forward.

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XM PRODUCT INNOVATIONS

Get a first look at the innovations transforming
customer and employee experiences

Experience Management

Hear every voice, understand every need, and deliver breakthrough experiences at scale

Beth Ard
VP of Customer Experience

Employee Engagement

The technology innovations powering what’s next in the experience of work

Marissa Andrada
Chief People Officer

Customer Care

How XM improves business operations and powers exceptional customer service experiences

Bob Beatty
EVP, Chief Experience Officer

XM in Healthcare

A new era in the patient experience, powered by Experience Management

Julie Washington
CMO / CXO

Experience iD

How personalization at scale creates outstanding experiences and unlocks new growth

Jacob Fenton
VP of Customer Experience

EXECUTIVE
KEYNOTE

Zig Serafin, CEO, Qualtrics // Making Business More Human

FEATURING

Michelle Obama //
A Conversation with Michelle Obama

Reese Witherspoon //
Giving Hollywood a New Voice

Chip + Joanna Gaines //
Authenticity Transforms Experience

Jo Malone //
Rethinking First Impressions