SURVEY SOFTWARE

The research system that powers better decisions

Qualtrics helps you get trusted answers faster, with built-in methodology, AI trained on real survey data, and one connected system your whole organization can use.

Online survey software
Trusted by leading brands

Getting it right. In time.

Good things happen when your research is both fast and trustworthy. Your product launches are a hit from the start. Campaigns resonate from the first impression. And strategic bets get placed on actual evidence instead of instinct. 

Survey software should do more than collect responses. It should close the gap between insight and action. That's the difference between a survey tool and a research system.

73%

of leaders say decisions are made without insight

91%

of businesses say market research data increased sales

85%

cost reduction vs agency-dependent research operations

Speed, rigor, and efficiency. You can have it all.

Agencies bring expertise, but drain your budget. DIY tools move fast, but introduce risk. Generic AI has no research foundation. Qualtrics is the only platform that delivers everything modern researchers need to succeed.

Build any survey, from simple to sophisticated

Design professional surveys in minutes with 23 advanced question types, including video and audio responses. Every survey reaches the right people and asks the right questions—without needing a developer.

  • Drag-and-drop survey builder with 50+ survey templates, 20+ pre-built solutions, smart logic, branching, and quota controls 
  • Research Agent guides teams through study design with methodology guardrails; results are trustworthy whether a researcher runs the study or not
  • Automated review for best practices, response quality, and PII compliance
Survey builder - 23 question types, 50+ templates, 20+ pre-built solutions.

Reach any audience, on any channel

Distribute surveys via links, email, SMS, website, mobile app, QR code, or offline. Tap Qualtrics' integrated human panels, or use synthetic audiences to get directional answers in hours at a fraction of the cost.

  • Integrated human panel and synthetic audience access
  • Real-time response tracking and survey results dashboards
  • Reach a global audience panel or segment to your exact specifications
Reach any audience - Email, SMS, Website, QR/Offline.

Analyze results and share insights instantly

Go from survey responses to decisions with over 30 graph types, real-time dashboards, and exports to CSV, Excel, SPSS, and more. 

  • Surface insights in hours, not weeks, with AI-assisted analysis that keeps you in control of every step
  • Built-in crosstab, statistical analysis, and significance testing 
  • AI-powered video feedback summarization
Results dashboard - Satisfaction by segment, this wave vs last wave bar chart.

Connected research for compounding intelligence

Qualtrics is the only survey platform that sits inside the same system as your customer and employee experience data. And with Research Hub, every past study is easy to surface.

  • Research connected to CX, EX, and operational data natively
  • Trigger surveys based on experience signals across your programs
  • Prove research ROI by linking insights to measurable business outcomes
Research Hub: One connected system - CX, EX & Operational.

30%

Increase in likelihood to recommend

17%

Increase in Shack locations

EBOOK

2026 Global Market Research Trends Report

We've surveyed 3,000+ researchers across 15 countries to uncover four critical trends defining research in 2026. Download the comprehensive report to understand what's changing, where your organization stands, and what capabilities to prioritize for 2026.

The 2026 MR Trends Report

Ready to turn survey software into a research system?

Talk to us about how Qualtrics can help your team get trusted, decision-grade insights faster, with one connected system for all your research.

Frequently asked questions