Adam Bunker
Content Writer
Author Bio
Freelance copywriter, editor, creative strategist and all-around content wrangler with 15 years of print and digital experience.
Attributed articles
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Website funnel analysis: How to boost your conversion rate
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Using conversation analytics effectively
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Social media monitoring: A best practice and strategy guide
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Customer data types and collection methods explained
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Customer experience optimization: How to build journey-centric CX
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Customer Intelligence Analytics: Definition, Benefits & Strategy
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Customer service recovery and how to win back unhappy customers
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Using AI to create unrivaled customer experiences
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How to build and use customer profiles
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Empathy statements for customer service
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Understanding omnichannel customer service
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