Privacy Statement | Qualtrics

Privacy Statement

Qualtrics provides a protective privacy policy regarding e-mail addresses and personal information.Qualtrics collects and analyzes aggregate information of visitors, including the domain name, visited surveys, referring URLs, and other publicly available information. We use this information to help improve our website and services, and to customize the content of our pages for each individual customer. We provide the most advanced online survey software for corporations, research companies, consultants and universities. We do not sell or make available specific information about our clients, their clients, or either of their data, except in cooperation with law enforcement bodies in regards to content violations or violations of applicable laws. We maintain a database of user information which is used only for internal purposes such as technical support, notifying members of changes or enhancements to the service.

Qualtrics uses secure services for online credit card payment transactions and does not record or store credit card information on its site or servers.

Questions regarding this policy may be sent to Qualtrics Support.

A recent ruling in the European Court of Justice has essentially placed the Safe Harbor framework on hold. Subsequently, the protection of trans-Atlantic data was in question. And on February 2, 2016, a new version of Safe Harbor was revealed: EU-US Privacy Shield. While waiting for this updated agreement to be accepted, Qualtrics’ position is to continue using industry best methods to protect all customer data, and is presently investigating the new developments in the privacy realm.