XM Knowledge Base
EMPLOYEE ENGAGEMENT SOFTWARE
The market-leading solution to transform employee engagement
Get to the heart of what your people care about and build world-class employee experiences with Qualtrics’ holistic and easy-to-use platform.
MANAGER ASSIST
Help managers build
stronger teams
Qualtrics Manager Assist delivers actionable insights and recommendations powered by Generative AI. Managers get tailored analysis, narrative insights, and dynamic idea boards, all in one workspace.
- AI Dashboard Intelligence saves you time to focus on strategic tasks by answering your managers’ questions about the data
- Comment Summaries highlight key themes and sentiments from feedback
- Suggested prompts help managers drive meaningful team discussions and overcome challenges
- Data Security ensures compliance with role-based permissions to protect sensitive information
EMPLOYEE ENGAGEMENT LISTENING
Hear every experience with
our holistic approach
Understand the end-to-end employee experience, capture continuous feedback on emerging topics at scale, and create and deliver an engagement strategy fit for your people, workplace, and market.
- A complete view – Measure beyond engagement to understand metrics such as well-being and inclusion
- Future-proof your program – Our pre-built, yet flexible approach helps you build a program fast—and adapt as needed
- Reduce survey fatigue – Flexible distributions and automated reminders to connect with your people the right way
- Know where you stand – Full engagement library (300+ items) comes as standard, and is equipped with robust benchmarks
- Decrease admin time – Automate and streamline people data reliability with built-in connectors for any HRIS
Webinar_
Why aren’t they happy? Keeping pace
with evolving employee expectations
From unmet expectations and signs of discontent, to lack of recognition and equity, discover the factors affecting employee experience right now, as well as actionable advice and evidence-based strategies to set employees and organizations up for success in the modern workplace
EMPLOYEE ENGAGEMENT ANALYTICS
Deepen understanding by focusing
on the most impactful insights
Through advanced analytics, Qualtrics automatically uncovers the most acute experience gaps so you can focus on driving impact. Plus, with feedback mapped to your organizational hierarchy, leaders and managers get access to personalized, easy-to-understand insights that are actionable and meaningful.
- Real-time analysis – Automatically uncover employee groups with statistically proven experience gaps
- Meaningful qualitative feedback – Advanced AI and NLP deeply understands employee sentiment of open-text comments
- Tailored insights – Role-based dashboards help senior executives, people analytics, and managers know exactly where to focus
- Confident decisions – Connected datasets across the employee journey offers predictive insights and impactful improvements
- Maintain trust – Granular governance controls uphold employee data confidentiality and privacy
EMPLOYEE ENGAGEMENT ACTION PLANNING
Scale results by empowering
everyone to drive change
Qualtrics’ comprehensive action tools— including, configurable action planning guidance, idea crowdsourcing boards, and reporting—have everything you need to make the process of taking action on employee feedback successful at scale.
- Democratize action – Purpose-built workspaces empower executives to the frontline with actionable insights
- Streamline results – Automatically deliver action plans based on organizational hierarchies
- Helpful guidance – Use our IO-based best practice content, or bring your own, to accelerate improvement
- Hear every voice – Crowdsource ideas for improvement from employees to support inclusion
- Close the loop – Action plan reporting makes progress tracking easy and shares accountability with HR
GET STARTED QUICKLY
Employee engagement expertise
out of the box
Launch a world-class employee engagement program in no time, with Certified XM Solutions – pre-packaged expert content including surveys, workflow, automation and action planning built directly into the platform.
Employee engagement software FAQs
Employee engagement is a measure of someone’s attitude at work; how they think, feel and act towards helping their employer meet their goals. Employee engagement is a holistic way to measure employees’ feelings toward their employer and role. Employee engagement can take into account satisfaction, happiness and commitment to helping their employer reach its goals. Highly engaged employees, coupled with the right skill set and proper role leads to employees and companies meeting and exceeding their goals. Employee engagement software is a proven driver of revenue, quality, productivity, and customer satisfaction. With only 30% of employees engaged in their work, it’s more important than ever to measure and improve engagement. That’s where we come in. With Qualtrics Employee Experience software, we make it easy for you to figure out which levers to pull to increase employee engagement — and we do it in real-time.
Employee engagement software helps HR teams and people leaders to gauge how employees feel in real time. Most platforms have the ability to conduct comprehensive employee engagement surveys, analyze the results and provide detailed action plans and recommendations. You can also track employee feedback to help structure performance reviews and wider evaluations.
Sophisticated solutions go a step further and integrate predictive intelligence and machine learning to uncover insights from employee feedback and sentiment, surfacing key topics and trends for you to tackle. As well as this, they’ll come with preconfigured dashboards, allowing teams to filter and personalize engagement data for specific managers and/or teams.
EXPERIENCE MANAGEMENT_
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