10,000+ brands and the top 100 business schools have switched to Qualtrics
How XM Works
Experience Management (XM) is how the world’s most successful businesses continuously improve the experiences people have with their organizations. XM focuses the entire company on delivering value to customers and employees, helping drive immediate bottom line results and create long-term value for shareholders. Here’s how it works:
- Qualtrics makes it easy to collect feedback from customers, employees, suppliers, partners, or any other stakeholder using the channels they prefer.
- Using advanced text and voice analytics, Qualtrics automatically surfaces hidden insights buried deep in customer feedback.
- With powerful AI and machine learning, Qualtrics generates recommended actions, then automatically routes them to the people in the best position to affect change.
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Look under the hood to see how it all works - book a demo with one of our experts and we’ll show you what the experience management platform can do.
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