XM Knowledge Base
QUALTRICS AI + THE XM PLATFORM_
Go all-in on making every experience count
Optimize all the experiences your business delivers—using specialized AI that uncovers insights from mountains of data, prioritizes actions that drive results, and empowers everyone to improve customer and employee experience outcomes.
EXPERIENCE MANAGEMENT_
Three suites to create exceptional customer
frontlines, high-performing teams, and
products people love.
All on one platform.
xm for
Customer Experience
Deliver better experiences
in contact centers and across every
digital and physical touchpoint.
xm for
Employee Experience
Engage teams, improve manager
effectiveness, and make informed
people and business decisions.
xm for
Strategy & Research
You’re in good company
You’re
in
good
company
XM Resources_
Explore Experience
Management
The World’s #1 XM Platform.
3M
frontline
users
2B
conversations
analyzed
2X
leader in IDC
analyst reports
#1
XM
platform
18,000
customers
100+
countries around the
world use Qualtrics
THE FUTURE OF XM_
Discover how AI is transforming the XM landscape with our latest
innovative products and next generation AI features.
Reimagining XM with AI
Qualtrics AI: Unlock insights from
Customer and Employee Interactions
Frontline Locations Assist
Watch demo
Conversational Feedback
Watch demo
Text Analytics Insights & Recommendations
Watch demo
Manager Assist
Watch demo
Customer Care Assist
Watch demoGet started with
your
personalized demo
Complete the form to see the XM platform in action. We’ll show you how you can use Qualtrics to design and improve the experiences you deliver across your organization.