Employee Experience (EX) Management Articles & Resources
We’ve put together this comprehensive and thorough Employee Experience guide to give you the tools and information you need to manage, strategize, measure and impact all aspects of the Employee Experience for your business.
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More Employee Development articles
Your ultimate guide to employee wellbeing
Employee wellbeing is an essential element of employee experience, especially in challenging times. You need to put an employee wellbeing strategy at the heart of your business if you want to boost engagement and retention - and bottom line business results as well.
14 min read
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Employee lifecycle: The 7 stages every employer must understand and improve
The world’s best employers use employee lifecycle programs to support their employee experience. What are they, why are there now SEVEN stages, and how can you measure feedback at every touchpoint that matters?
10 min read
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Employee listening strategies & examples that work
Employee listening is collecting regular feedback from your workforce to understand their wants and needs, and to identify problems and worries as soon as possible. Here’s why it’s so important and how to do it effectively.
12 min read
More Employee Feedback articles
What is performance management?
Performance management shouldn’t be a one-way process or an outdated annual review. When done properly, it’s the keystone of good people management. Performance, responsibilities, learning and development, and business objectives are discussed in a safe and supportive environment.
17 min read
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15 min read
Employee engagement at work: definition and examples
In this guide, you'll find everything you need to know about employee engagement. We will give you all the tools and information you need to understand employee engagement in your organization and identify actions you need to take to inspire employees and, ultimately, deliver company success.
28 min read
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Employee Branding: What it is & how to build ambassadors for your brand
People want to work for a company that cares about them. And in return, employees who feel cared for are great ambassadors for the brand. This is employee branding, and here's how it works:
13 min read
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What is EX? Your ultimate guide to employee experience
For an organization to master employee experience (EX), it must listen to its people at each stage of the employee lifecycle and create personalized experiences. Dive deeper into EX with our strategic ultimate guide.
32 min read
More Employee Experience articles
Understanding and building a positive work culture
A positive work culture makes for a happier workforce, which leads to employees being more productive. But what is it, and how can you make your workplace culture the best it can be?
12 min read
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Diversity Equity & Inclusion
Your guide to diversity, equity and inclusion (DEI) in the workplace
Foster a culture of belonging at your organization with these actionable steps to building and supporting a diverse, equitable, and inclusive workforce.
17 min read
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Employee turnover: what is it, and what can you do about it?
When employees leave your company, it can be a big blow to the organization’s overall productivity, morale, and finances. You want to keep your good people for as long as you can. This is why it’s crucial for human resources management to put effective retention strategies in place right from the very beginning.
23 min read
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What is candidate experience?
From crafting a job ad to exchanging interview feedback, find out how to give your employment candidates a great first impression and a positive experience, whether or not they take the job.
13 min read
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Employee Recognition: The complete guide for organizations
Of course your people want good pay and benefits, but they also want to feel appreciated for their work and valued for their skills and talent. Find out more about employee recognition, as well as how to do it...
19 min read
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Your ultimate guide to 360-degree feedback
360 Development, or 360-degree feedback, is a way for managers to get a fuller picture of someone’s strengths and weaknesses. Instead of a two-way conversation, where the manager reviews the employee, this helps widen the lens and reduce manager bias.
15 min read
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A beginner’s guide to designing the digital employee experience
A digital employee experience is not just how employees experience workplace technology, but also the way the IT department works with employees. Is yours a two-way street? This guide can help you get started.
8 min read
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The ultimate guide to employee pulse surveys
Pulse surveys are becoming increasingly popular for employee feedback. Most people understand that they are shorter and more frequent than an annual engagement survey, but there is still confusion about what the term ‘pulse survey’ means, exactly.
12 min read
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Employee experience management is what drives employees to join, contribute to, and ultimately stay with their organizations.
Beware of the gap between the experiences employers offer and the experiences today’s employees expect. In fact, 89% of employers think pay is the top driver of employee attrition, but less than 30% of employees cite pay as a reason for leaving.
This is the employee experience gap, and it has major business implications. It’s why 2/3 of the workforce is disengaged. More than $11B is lost annually due to employee turnover, and 34% of workers plan to leave their job in the next 12 months.
By delivering real-time, role-based employee experience insights to the right people, managers and leaders can uncover areas of weakness, take action, and drive business outcomes:
- Reduce unwanted and costly attrition
- Increase employee engagement and productivity
- Identify and develop top performers
- Increase employee lifetime value
Employee experience management helps companies close the experience gap with X-data. It goes beyond engagement by measuring across the employee lifecycle, prioritizing key drivers, and driving action.